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Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield

Agnes Pusztai | Page 33

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
613 Reviews
4.8

613 Reviews

Write a Review

613 Reviews of Agnes Pusztai

April 20, 2023

Dealership Rating
Employee Rating

The service agent was informed and knowledgeable. He helped me with the process and was honest with the results. More

by SMANCINI71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Ken Brown, Greg Ayers

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Apr 21, 2023

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 15, 2023

Dealership Rating
Employee Rating

The reason I purchase from this dealer is simply because of the service they offer. Never been disappointed More

by DRLORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

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Apr 16, 2023

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 14, 2023

Dealership Rating
Employee Rating

This is the best dealership around. They have a great service department a d all the staff are wonderful! More

by MELISSA79DONOVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Ken Brown, Greg Ayers

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Apr 16, 2023

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team, Melissa. We're glad to hear we delivered such a great experience!

April 14, 2023

Dealership Rating
Employee Rating

Paid for the works service package and it was very clear that my tires were never rotated. What other service was falsely checked off as complete? More

by dnatle327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 16, 2023

Family Ford of Enfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Apr 16, 2023

dnatle327 responded

Sure, feel free to call me or email me. My name is dillon natle and you should have all my contact information on file.

April 07, 2023

Dealership Rating
Employee Rating

The staff Is very good especially Agnes in the service department. They did all the service that was required on my truck and their pricing was very fair. The service was completed when they told me it wo More

by Garydhagar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

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Apr 09, 2023

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Gary, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

April 06, 2023

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Employee Rating

When I bring my car in for service they are prompt and I usually now the cost which is good, no surprises. I usually wait and they are very efficient. The waiting room is very comfortable. More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers

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Apr 07, 2023

Family Ford of Enfield responded

Thank you for your very kind review, Penny. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

April 04, 2023

Dealership Rating
Employee Rating

New clean, impressive office, repair shop attendants were very helpful and seemed interested in answering my questions More

by RDROY2206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin

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Apr 05, 2023

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 03, 2023

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Employee Rating

They are always honest with what’s wrong with your vehicle and make every effort to get you in as soon as possible More

by GREYONE442000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

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Apr 04, 2023

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 23, 2023

Dealership Rating
Employee Rating

I love to there they are very friendly am always get what I need done More

by hutchinsonmarlon52
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux, Keli Morin, Ken Brown, Greg Ayers, Kim Moore, Rick Gordon , Colin Twigg, I forgot here nene

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Mar 27, 2023

Family Ford of Enfield responded

Marlon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 11, 2023

Dealership Rating
Employee Rating

Great service. Courteous, on time. Explained everything in detail. Work performed was complete and flawless. More

by masswill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers

Report | Print
Mar 13, 2023

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

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