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Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield

Agnes Pusztai | Page 37

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
613 Reviews
4.8

613 Reviews

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613 Reviews of Agnes Pusztai

November 21, 2022

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Employee Rating

Awesome job guys keep up the good work. The best place to bring your car to get worked on. More

by lavallebarlow59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Ken Brown, Greg Ayers

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Nov 22, 2022

Family Ford of Enfield responded

Lavalle, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

November 15, 2022

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Employee Rating

They were unable to find the problem. No repair was done. I was told I need to make an appointment but I don’t know when the problem is going to happen. More

by APRIL.MINNEY
Recommend Dealer
No

Other Employees Tagged: Greg Ayers

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Nov 18, 2022

Family Ford of Enfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you.

November 14, 2022

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Employee Rating

Unfortunately the problem I brought the truck in for is still unresolved. I am still getting the clicking sound More

by JOHN.ARIGO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2022

Family Ford of Enfield responded

Thank you for your review. We’re sorry your visit didn’t go as planned, John, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 13, 2022

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Very easy to schedule, staff was courteous and helpful. Love the new service entrance and center. More

by KLEEPER0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2022

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with Anges and our team. We're glad to hear we delivered such a great experience!

November 11, 2022

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Employee Rating

Family Ford has taken good care of my car go try almost 5 years now and it is much appreciated More

by PFCJIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

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Nov 11, 2022

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2022

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They are always better than you would expect. Usually people get scared away from dealerships, for family Ford treats you like family. They have consistently exceeded expectations and saved me fr More

by makoskim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

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Nov 11, 2022

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 10, 2022

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Employee Rating

Family Ford of Enfield stayed in touch regarding the process..I happy with outcome. Thanks More

by Faithful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2022

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 09, 2022

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They took me right in and diagnosed my truck which I really appreciated and with that diagnosis it saved me alot of money in the long run More

by MARKHUTCHINSON330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Ken Brown, Greg Ayers, Kim Moore

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Nov 10, 2022

Family Ford of Enfield responded

Thank you for your business and this review, Mark. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Nov 10, 2022

MARKHUTCHINSON330 responded

Will definitely be returning for Sales, Service and Parts. Everyone was very pleasant to my needs

November 03, 2022

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Employee Rating

Very friendly and knowledgeable staff. Although supply chain issues delayed the necessary parts for my in warranty repair, the service department was able to make the repair and return the More

by ubergeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 07, 2022

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 03, 2022

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Employee Rating

Service, parts and sales staff are great. Didn't add an MSRP adjustment to my new bronco... More

by JUSTINDHUGHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux, Keli Morin, Kim Moore

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Nov 03, 2022

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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