Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield

Agnes Pusztai | Page 36

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
613 Reviews
4.8

613 Reviews

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613 Reviews of Agnes Pusztai

December 23, 2022

Dealership Rating
Employee Rating

I scheduled oil change, tire rotation, and recall service. Enfield Family Ford customer completed all three for a very fair price on time. More

by jgmullane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 22, 2022

Dealership Rating
Employee Rating

Horrible experience, worst customer service I’ve ever dealt with. Had my vehicle for almost 5 months and I had to call constantly to follow up, they never took blame for anything, Kelly the service mana More

by Eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 22, 2022

Family Ford of Enfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Eva, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 22, 2022

Dealership Rating
Employee Rating

The team at Family Ford really works hard to make sure things are done right. Our last 2 visits for service were great. The service advisors put in the extra effort and it really makes a difference. Every More

by Raffiahome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Kim Moore , Mechanics , Eric for brake job, and the mechanic that replaced my PTU

Dec 23, 2022

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Eric and our team, and don't hesitate to let us know if we can be of further assistance.

December 18, 2022

Dealership Rating
Employee Rating

Family Ford from purchasing a new vehicle to getting some small repairs done. Couldn’t be happier More

by RONDOG1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

Dec 19, 2022

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 16, 2022

Dealership Rating
Employee Rating

Very professional and helpful to take my vehicle in and fix it without an appointment. Also gave advice and help in getting a rental vehicle. More

by Rgsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2022

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 07, 2022

Dealership Rating
Employee Rating

Quality, honest and reliable service. Work hard to meet your needs.Always stand behind there work. More

by erikschaefer0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

Dec 08, 2022

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Erik, and look forward to your next visit.

December 03, 2022

Dealership Rating
Employee Rating

Accommodated me without an appointment to replace 2 tires and balance and alignment of 4. More

by WHPFD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2022

Dealership Rating
Employee Rating

The waiting area was clean, the employees were friendly and courteous. I honestly didn't even wait that long. I was very pleased with the service. More

by carinanpaul
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

Dec 05, 2022

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, Paul, we look forward to having you as a valued customer for many years to come!

November 29, 2022

Dealership Rating
Employee Rating

Very professional. Nice waiting area. Completely satisfied with work that was done. Highly recommend this dealer for service. More

by JAKEGYPSYAMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

November 26, 2022

Dealership Rating
Employee Rating

Always prompt, professional and courteous. I have never felt that I was being talked into an unnecessary service, in fact, on this most recent visit, I was told they could find nothing wrong w More

by guinevereg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2022

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

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