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Ainsley Roark
Ainsley Roark at Big Star Cadillac

Ainsley Roark | Page 32

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
386 Reviews
4.9

386 Reviews

Write a Review

386 Reviews of Ainsley Roark

September 18, 2023

Dealership Rating
Employee Rating

Everyone did a great job. I will definetly use them for all my future service work. More

by joel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: zzKarah zzGonzales, zzJason zzWilson

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Sep 18, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 18, 2023

Dealership Rating
Employee Rating

Ainsley we enjoy working with her she always keeps you updated. Great customer service great personality love the fact I can email her or send her a text. More

by HIPWRRIFLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 18, 2023

Dealership Rating
Employee Rating

Big Star Cadillac always does a great job with servicing my vehicle and Ainsley makes sure I stay updated on the status of my vehicle. More

by elizabethwestbrook1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 17, 2023

Dealership Rating
Employee Rating

Greatly Blessed. Glory To God! Greatly Blessed. Ainsley was great! I will bring my car in for a detailing More

by KHINDMAN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 17, 2023

Dealership Rating
Employee Rating

Fantastic visit. All as promised, job done right! I will be back for sure next service! More

by PREMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, LeAnna Kerr, Jose Teran , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman, zzJason zzWilson

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Sep 18, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 13, 2023

Dealership Rating
Employee Rating

Ainsley was able to get me in and out quickly for a new tire. She is always very pleasant to work with More

by STARLANICCUM94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 09, 2023

Dealership Rating
Employee Rating

The dealership is awesome. I have bought my last to cadillacs from this Big Star. More

by CECBLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, LeAnna Kerr, Jose Teran , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman, zzJason zzWilson

Report | Print
Sep 11, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 08, 2023

Dealership Rating
Employee Rating

I attempt to leave messages no one returns calls here! ! I would like a call More

by VEROSIROS
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: zzJason zzWilson

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Sep 11, 2023

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us. You have my sincere apologies for us not getting back with you. Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Jason Wilson, Service Director, jwilson1@bigstarcadillac.com

September 08, 2023

Dealership Rating
Employee Rating

It was good and professional. All personal were nice. Jeremy Rodabaugh was particularly nice and helpful More

by thetimrody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

September 06, 2023

Dealership Rating
Employee Rating

Good service . Service writer was pleasant and did not pressure me to buy service I did not need. More

by DAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 07, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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