Ainsley Roark | Page 31

My salesman was amazing. I am happy with my new caddie. Thank you Big Star! I am happy with my new caddie. Thank you Big Star! More

by stacymethvin Verified Customer Verified Customer

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The big star family has been great to me the service department handling my business very professional and the sales lady that I end up talking to the last time I would do business with her again I appr department handling my business very professional and the sales lady that I end up talking to the last time I would do business with her again I appreciate y'all big star Cadillac More

by lofton.hilton Verified Customer Verified Customer

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The personnel are efficient and friendly. Work is excellent. Dealership is clean. Everyone makes you feel like you are part of their family and an important customer. Work is excellent. Dealership is clean. Everyone makes you feel like you are part of their family and an important customer. More

by BSJACKS38 Verified Customer Verified Customer

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Everyone is willing to help me while I waited for my vehicle to be serviced. vehicle to be serviced. More

by debraleroy08 Verified Customer Verified Customer

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Ainsley and the Service department are excellent. Kept me informed as to what was going on with my wife's XT5 with text messages. When I picked it up it had been washed and looked excellent. Down sid Kept me informed as to what was going on with my wife's XT5 with text messages. When I picked it up it had been washed and looked excellent. Down side was waiting for parts (hub and bearing assembly) a very common part that is used on many years and models of G M, not just the XT5. It should have been in stockIt is very common for these parts to fail,,,,you can bet they're not Timpken or Eaton bearings. More

by GWILKERSON003 Verified Customer Verified Customer

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Ainsley was extremely helpful and friendly. She kept me updated on the status of my car and gave me accurate timeframes so I could determine my schedule for the day. I appreciate her valuing my She kept me updated on the status of my car and gave me accurate timeframes so I could determine my schedule for the day. I appreciate her valuing my time. She also put my mind at ease since I came in very concerned about already encountering issues with my car which is only one month old. As a female engineer, I also appreciated having a female agent to assist me. It shows to me that Big Star Cadillac values inclusion. I was impressed with my service and will ask for Ainsley in the future to be my service agent. More

by alisalorello Verified Customer Verified Customer

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Got there, it looked like Ainsley wasn't feeling well, but she took care of me right away and ordered me a ride home. Called me early afternoon to let me know my car was ready. Service was nice and quic but she took care of me right away and ordered me a ride home. Called me early afternoon to let me know my car was ready. Service was nice and quick. Thank you Big Star Cadillac! More

by DVERACRUZ1 Verified Customer Verified Customer

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Ansley and big star Cadillac is the best. I would recommend to every one I know I would recommend to every one I know More

by rebejones303 Verified Customer Verified Customer

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Always a pleasure working with Ainsley! She always keeps you updated either by text or email. Great customer service! She always keeps you updated either by text or email. Great customer service! More

by NIKKIGOINS06 Verified Customer Verified Customer

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Advisor always take the time to explain work being done and provides me status while vehicle is being worked on. and provides me status while vehicle is being worked on. More

by OLSONRV Verified Customer Verified Customer

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