Akhnaton Gomez | Page 2

I would love too acknowledge all staff at how amazing and polite everyone is! Every time I come too this dealer I leave with a smile from cheek to cheek! I would love too highlight key individuals that reall polite everyone is! Every time I come too this dealer I leave with a smile from cheek to cheek! I would love too highlight key individuals that really deserve the best forthcoming, Paula is extremely knowledgeable & helpful regarding everything and anything pertaining my vehicle & other vehicles of interest. She is tentative, kind, & very patient. She is one of kind & I am grateful too come across her path. We need more people like her!! Another key individual is Hugo M, an absolute sweetheart & always eager to help any & all ways possible! He has Very expansive knowledge of vehicles & all round dealership needs. Last but not least, Smiley!! He is efficient and has the fundamentals down to a T. Approachable, funny & always makes me feel welcomed! Thank you all for your help & I look forward too seeing you all soon! - Nathalie Hernandez (: More

by Nathalie Hernandez Verified Customer Verified Customer

Report | Print

The worst experience ever. It took me over a month to schedule an appointment just to drop off the vehicle. I decided to call a week later after vehicle was dropped off becaus It took me over a month to schedule an appointment just to drop off the vehicle. I decided to call a week later after vehicle was dropped off because I had not heard anything from the dealer or service person to find out my vehicle wasn’t even looked at (mind you, this is my working vehicle). Not only they took almost 2 months to have ready but they probably have the worst customer service skills I’ve ever seeing. I got tired of calling day after day asking just to speak with some one and decided to drive 45 minutes to their location. The Director of the service department tells me not to worry that he will help me with this, to find out he will later do the same and not answer phone calls or return them. I’m a very patient person and I found it extremely unprofessional how this whole thing was handle, long story short DO NOT take your car this dealer to get fix unless you want to deal with the hassle. More

by RICARDO10 Verified Customer Verified Customer

Report | Print

All departments are very professional. the service department do a very good job.thank Kendall Dodge. the service department do a very good job.thank Kendall Dodge. More

by cynthia614 Verified Customer Verified Customer

Report | Print

Bueno atento servicial complacido muy agradable limpió muy acogedor es realmente bueno gracias por tant muy acogedor es realmente bueno gracias por tant More

by Humberto 31 Verified Customer Verified Customer

Report | Print

Great service and the service representative was very professional while I was at the dealership. professional while I was at the dealership. More

by Hitman07 Verified Customer Verified Customer

Report | Print