Akin Dixon | Page 8

I think, I was taken for a ride. I complained about an uncommon sound in my car & the service advisor told me that it need to change the stabilizer link which cost me more than $800 I complained about an uncommon sound in my car & the service advisor told me that it need to change the stabilizer link which cost me more than $800.00. but the sound still noticeable. Then the service advisor told me that it is coming from my tires that I have to replace it with new tires.Wo! Hit & Missed costing me a fortune! More

by APO66 Verified Customer Verified Customer

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Satisfactory service, work done on time, continue doing business with you............... thanks for your service business with you............... thanks for your service More

by Davism409 Verified Customer Verified Customer

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Very good services friendly stuffs . I waited four hours in waiting area . I like it. I waited four hours in waiting area . I like it. More

by norphelny Verified Customer Verified Customer

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Excellent service, great customer service, the waiting room was very clean and with a lot of space room was very clean and with a lot of space More

by ADALBERTO_BEBE Verified Customer Verified Customer

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I like that dealership. It is always a great experience. I go back all t It is always a great experience. I go back all t More

by ametidewilson22 Verified Customer Verified Customer

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pretty close to my house & Service advisor is knowlegeable & courteous. The waiting area is clean & compy with a nice ambiance. knowlegeable & courteous. The waiting area is clean & compy with a nice ambiance. More

by APO66 Verified Customer Verified Customer

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never answer the question when I made appointment and I tell them what ever I need they never give me support even I bought the new car here even I paid more than 3000 dollars for Toyota care nothing can d tell them what ever I need they never give me support even I bought the new car here even I paid more than 3000 dollars for Toyota care nothing can do for me More

by qingtaowu1991 Verified Customer Verified Customer

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I appreciate their work; they ensure everything is running well before returning your car. Akin is a good representative.. running well before returning your car. Akin is a good representative.. More

by TOKS22 Verified Customer Verified Customer

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Received an email stating to come in for my last free warranty service and fix a recall. Was told by the service advisor that the last free warranty service had expired already. I asked him why I wou warranty service and fix a recall. Was told by the service advisor that the last free warranty service had expired already. I asked him why I would receive an email then and his reply is I should know when it expired and it was probably an automated email. Had an open recall which I wanted to get resolved but didn’t want to lose my truck if it has to be fixed. Was advised that this recall is usually MBRP an issue just an inspection of the welds, Waiting two hours to be told that the truck needed to be taken out of service. Asked about a loaner vehicle and was y ok f there were none available. At this point I got the service manager involved who instructed the service advisor to get the truck to the repair shop immediately and arrange for a rental car. Since Toyota l my covers a $60 dollar a day natal and the rental vehicle cost more which meant more out of my pocket at my expense. So needless to say, it wasn’t a pleasant experience. On the positive side, I was able to get my truck back after 3 days minimizing my out of pocket costs. Ralph Reinhardt More

by rreinhar54 Verified Customer Verified Customer

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Excellent service always, please keep up the good work. You guys are the best. thank you! You guys are the best. thank you! More

by SHEETALLOCHAN Verified Customer Verified Customer

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