Al Cretacci
Al Cretacci at Audi Danbury
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Al Cretacci | Page 3

Service Advisor

Audi Danbury

25 Sugar Hollow Rd
Danbury, CT 06810

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4.8
253 Reviews
4.8

253 Reviews

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253 Reviews of Al Cretacci

October 31, 2022

Dealership Rating
Employee Rating

The service advisor Al Cretacci is professional as always. Will return for all my Audi car care More

by TJERRYWU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 03, 2022

Dealership Rating
Employee Rating

Always a great experience at Audi of Danbury. Al is terrific to work with, he has been helping me for number of years now. More

by ASHLEY.B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 29, 2022

Dealership Rating
Employee Rating

Excellent service as always! John Hanson and his service department were wonderful, with Al and Gabriel being helpful also. Thanks so much, I'll tell everyone about the courteo More

by CHILDKIDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Hanson, Gabriel Henriques

September 26, 2022

Dealership Rating
Employee Rating

Very responsive and professional - job done correctly first time . Service personnel very helpful and accurate More

by STEPHANIE.LANDAU74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Henriques

September 16, 2022

Dealership Rating
Employee Rating

Always pleased with the service. Courteous and knowledgeable about my vehicle. I will continue working with this dealership More

by Total0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Hanson, Gabriel Henriques, Nate Lorenzen , David Guertin

September 16, 2022

Dealership Rating
Employee Rating

Al Cretacci did a terrific and clear job explaining the service needs of my car to me More

by byhi20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 16, 2022

Dealership Rating
Employee Rating

Excellent as always. Al is the best. He schedules the appointment, greets me when I get there and explains what is going to be done More

by LAURA3289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 15, 2022

Dealership Rating
Employee Rating

Service has declined over the past couple of years. Al has been helpful but there seems to be a lack of attention to detail. I picked up my car after 4 months at the service center. Airbag light still More

by hrinaudo
Friendliness
Price
Quality Of Work
Recommend Dealer
No

September 14, 2022

Dealership Rating
Employee Rating

We were very pleased with our service representative Al and the services we received for our car. More

by Phyllis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 13, 2022

Dealership Rating
Employee Rating

They worked with Audi of America to find a loophole out of a warranty we had on the car part saying “it’s the way the part failed”. After paying a $3000 repair, I got the car back with two new problems. W More

by APSMOLLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

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