Al Cretacci
Al Cretacci at Audi Danbury
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Al Cretacci | Page 4

Service Advisor

Audi Danbury

25 Sugar Hollow Rd
Danbury, CT 06810

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4.8
253 Reviews
4.8

253 Reviews

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253 Reviews of Al Cretacci

September 02, 2022

Dealership Rating
Employee Rating

Dash at Audi of Danbury was excellent! He listened as I expressed all of my car’s needs and made sure to get everything serviced and replaced as quickly as possible. He helped to format an More

by MEGAN.DIDOMENICO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nate Lorenzen , Dash Peterson

September 02, 2022

Dealership Rating
Employee Rating

Service was great. Our part was backordered, but the ability to have the loaner car the entire time made a huge difference. More

by dwk020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 29, 2022

Dealership Rating
Employee Rating

Great service, attentive , clean, on top of things Love driving into the enclosed garage space. They gave me a ride home! More

by MHOPKINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 25, 2022

Dealership Rating
Employee Rating

All went well with my service appointment however it did take longer than initially expected. More

by WAYNEGURA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 25, 2022

Dealership Rating
Employee Rating

Consistent excellent service. All was great to work with. Requesting of minimum of 15 words is not appreciated - that's how I met my minimum. More

by l.jagodzinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 23, 2022

Dealership Rating
Employee Rating

Great customer service. Everyone is extremely courteous and the waiting area is a pleasure to relax in. More

by peter.kent1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dash

August 16, 2022

Dealership Rating
Employee Rating

The dealership communicated well. They checked in with me daily. Drop off and pick up was painless and quick. The gave me a loaner that was exact model match. More

by PHESLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Hanson, Gabriel Henriques, Nate Lorenzen , David Guertin

August 15, 2022

Dealership Rating
Employee Rating

Staff was very friendly and like that they kept me updated while they serviced my car More

by RANISHAGREEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 10, 2022

Dealership Rating
Employee Rating

Audi Danbury did a great job. they were prompt with fixing the recall and gave me a loner car. More

by FRED64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Hanson, Gabriel Henriques, Nate Lorenzen , David Guertin

August 06, 2022

Dealership Rating
Employee Rating

I was not notified that my CPO purchase was covered by Audi care until my most recent service visit. As a result, most of the services expired. Mr. Hanson has an email from me with details. In his respo More

by saddleriggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: John Hanson

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