Al Cusano
Al Cusano at Bowditch Ford

Al Cusano | Page 4

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.6
434 Reviews
4.6

434 Reviews

Write a Review

434 Reviews of Al Cusano

March 15, 2026

Dealership Rating
Employee Rating

Inspection and oil change. Al's the best, quick and easy. In at 1pm out by end of day. Thanks. Gary More

by gary.fuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 15, 2026

Dealership Rating
Employee Rating

Very courteous east to work with and timely. Enjoy working with Al, a very helpful service manager. More

by cherrys1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 13, 2026

Dealership Rating
Employee Rating

I have always had a great experience with Bowditch Ford and especially the service center. More

by luanne.pulley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 10, 2026

Dealership Rating
Employee Rating

Great service. Al C the service rep. was great. Trucks drive better than before warranty service More

by rjackson2057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Tech

March 09, 2026

Dealership Rating
Employee Rating

Service completed quickly and correctly. Employees were knowledgeable, friendly. and accommodating. Thank you very much.. More

by Johanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 07, 2026

Dealership Rating
Employee Rating

The service was great. But this is way i gave a 3star rating. I had a perfectly good air filter thrown away because it was said a rotten was nesting in my car. There was no More

by NO42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 07, 2026

Dealership Rating
Employee Rating

I really appreciate the level of customer service, professionalism and speed I was seen. The front desk and mechanical made sure that I stayed up to date on my service and that all of my question were More

by Jaquan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 07, 2026

Dealership Rating
Employee Rating

Nice and easy good communication! Easy to read multi point inspection. Thank you guys see you next time! More

by SHANNON.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon, Walter Holmes

March 06, 2026

Dealership Rating
Employee Rating

Absolute perfection, wonderful experience all around. Excellent facility with all the needed comfort features. Thanks More

by thejoker0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon, Walter Holmes , Corey

March 04, 2026

Dealership Rating
Employee Rating

Excellent work on my vehicle to solve this complex problem under the extended warranty in a timely manner. More

by mike.mcgonagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
4
...

Dealership Inventory (130 Vehicles)

used 2020 Ford F-150 car, priced at $24,950
2020 Ford F-150
used
Silver Metallic exterior
Automatic
Four-wheel Drive
used 2020 Ford F-150 car, priced at $22,750
2020 Ford F-150
used
MAGNETIC exterior
Automatic
Rear-wheel Drive
new 2025 Ford Bronco car, priced at $53,642
2025 Ford Bronco
new
Ruby Red Metallic exterior
Automatic
Four-wheel Drive
used 2023 Toyota Camry car, priced at $24,950
2023 Toyota Camry
used
Ice exterior
Automatic
Front-wheel Drive
new 2026 Ford Bronco Sport car, priced at $37,903
2026 Ford Bronco Sport
new
White exterior
Automatic
Four-wheel Drive
new 2026 Ford Ranger car, priced at $59,360
2026 Ford Ranger
new
Green exterior
Automatic
Four-wheel Drive