Al Cusano | Page 5

Came in for a simple oil change and annual inspection. I was in and out in about 45 minutes. I was in and out in about 45 minutes. More

by cokesnoopy Verified Customer Verified Customer

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I went in for an oil change and came out with a 2800. 00 bill.Catalyptic converter was bad. However I did not even get the converter, Ford sold it back to someone. Left a bad taste. I believe I should hav 00 bill.Catalyptic converter was bad. However I did not even get the converter, Ford sold it back to someone. Left a bad taste. I believe I should have got a reduction for the old converter. Not a very good practice Ford. I will be sure to tell others of this practice and may not go back to ford because of this. Hope someone that is real reads this More

by exlgolfer Verified Customer Verified Customer

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As always, I’m exceptionally pleased with not only the service technicians, but my service manager Al. Trust and relationships are always important when dealing with your vehicle and a very fortunate to service technicians, but my service manager Al. Trust and relationships are always important when dealing with your vehicle and a very fortunate to have both. I simply could not be happier with the service provided by both! More

by jack.johnson.business Verified Customer Verified Customer

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I return to Bowditch because of the customer friendly treatment I receive from Al Cusano. He’s been the best service manager I’ve worked with for the past 10 years. Also I met Cory eho was also areal ple treatment I receive from Al Cusano. He’s been the best service manager I’ve worked with for the past 10 years. Also I met Cory eho was also areal pleasure to deal with. Service and people were outstanding. More

by adbnfh Verified Customer Verified Customer

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Excellent service Was informed of all details and they went above and beyond to get things I left in the car went above and beyond to get things I left in the car More

by playfootba Verified Customer Verified Customer

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Very friendly my car was done before the expected time and they called and gave updates and they called and gave updates More

by WILL4GRANT2 Verified Customer Verified Customer

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My service was fast and precise. The dealership was very clean and all of the employees were very nice. Thank you so much. The dealership was very clean and all of the employees were very nice. Thank you so much. More

by ROMULUS1AP Verified Customer Verified Customer

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Best Ford dealership in the area. Recommend the service department to all Ford owners hands down Recommend the service department to all Ford owners hands down More

by alcusano5 Verified Customer Verified Customer

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Mechanic informed me that the service advisor asked him not to tell me about issues he found with my vehicle. I had had increasingly worse service over the years and have finally decided to move on to a di not to tell me about issues he found with my vehicle. I had had increasingly worse service over the years and have finally decided to move on to a different Ford dealer for service. More

by BRIANLEKEITH Verified Customer Verified Customer

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The customer flow process needs work. The cashier counter and service desk leaves customers going around in circles…. The cashier counter and service desk leaves customers going around in circles…. More

by GUAVA504 Verified Customer Verified Customer

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