Al Duncan | Page 5

Brake noise Al Duncan was our service advisor, Al was so helpful with helping us understand where our brake noise was coming from. Thank you , great service! Al Duncan was our service advisor, Al was so helpful with helping us understand where our brake noise was coming from. Thank you , great service! More

by TURK2140 Verified Customer Verified Customer

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Oil Change/Tire Rotation VERY quick service. Pleasant staff. They were ready for me when I got there, and I did not have to wait long for the service to be completed. Every VERY quick service. Pleasant staff. They were ready for me when I got there, and I did not have to wait long for the service to be completed. Everyone had a smile or nice comment. I am listing all employees in service because this eval. does not list those in Quick Lube, and the site requires that I put someone in. That should be corrected. More

by MARYHHKKNN Verified Customer Verified Customer

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Great service center Service dept is great very helpful and knowledgeable of everything pertaining to what I needed serviced. I would recommend anybody owning a Chevy to g Service dept is great very helpful and knowledgeable of everything pertaining to what I needed serviced. I would recommend anybody owning a Chevy to get serviced here. More

by JGRAU8685 Verified Customer Verified Customer

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Very Good Service Advisor Dustin is always very helpful and recommends service needed for my Equinox. He is quick to answer email and schedule services when I need them. Dustin is always very helpful and recommends service needed for my Equinox. He is quick to answer email and schedule services when I need them. More

by KTOBER Verified Customer Verified Customer

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Great customer experience They always make me feel like a valued client. Al keeps me updated with the progress on my car and makes sure he helps me coordinate shuttle to and fr They always make me feel like a valued client. Al keeps me updated with the progress on my car and makes sure he helps me coordinate shuttle to and from work. More

by JOANIE262803 Verified Customer Verified Customer

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Good to go On time and jobs well done. Good people to work with and knowledge shared. Service director was on his job had me in and out great time. On time and jobs well done. Good people to work with and knowledge shared. Service director was on his job had me in and out great time. More

by mbj121 Verified Customer Verified Customer

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chevy malibu repair Had an 8am appointment, but didn't hear from the service center until after I called them at 1pm. Then I never got a call saying the car was ready t Had an 8am appointment, but didn't hear from the service center until after I called them at 1pm. Then I never got a call saying the car was ready till the service van arrived at my house around 4pm . So far the air condition is working, so I am happy about that. There should be better communication between service center and car owner. And if you made an 8am appointment, the car should be dealt with sometime that morning. More

by wmj3 Verified Customer Verified Customer

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Professional Service Service was prompt and professional. Communication throughout the process was excellent. Staff treated me as a valued customer I would reccomend Be Service was prompt and professional. Communication throughout the process was excellent. Staff treated me as a valued customer I would reccomend Berger to my friends and family members. More

by JWHELAN2 Verified Customer Verified Customer

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Quick response Very pleased with communication and, quick turn time, Al was helpful and informative. I used the shuttle service which was available. Overall great ex Very pleased with communication and, quick turn time, Al was helpful and informative. I used the shuttle service which was available. Overall great experience, will use again. More

by MARYKAY52 Verified Customer Verified Customer

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Remarkable!! Berger Serive is more than a step above the rest. From the time you enter their parking lot everything is a class act. Berger team members are kind, Berger Serive is more than a step above the rest. From the time you enter their parking lot everything is a class act. Berger team members are kind, considerate and compassionate. Their level of communication is very much appreciated and I wouldn’t service any of my 7 cars anywhere else. More

by hendrickkaren Verified Customer Verified Customer

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