20 Reviews of Al Fonseca
January 30, 2019
"Quick and helpful"
- Langdon2100
Everyone was friendly and helpful. Made the buying experience easy. I had interaction with mike manna, al fonseca, Justin Gunn and Justin Smith and all treated me with respect and weren’t pushy but just wanted to help.
Read MoreOther Employees Tagged: Justin Gunn, Michael Manna , Justin Smith
January 11, 2019
"Why did I make an appointment "
- Mm
Disappointed that for the second time I used this service I made an appointment to wait for my car for a simple maintenance service and waited nearly 3 hours
Read MoreOther Employees Tagged: Didn’t get their names in service
January 07, 2019
"Routine Maintenance "
- CHRISCAP9
Took my Subaru in for a routine 18000 mile maintenance checkup and I couldn’t be happier! Service was fast, faculty was clean and well appointed. I will go back again and again.
Read MoreOther Employees Tagged: Steve Leonardo, John Wagstaff, Ryshawn Cooper , Zach Barnes, Justin Gunn, Kevin Foreman, Dirk Zondag
January 03, 2019
"Oil Change on Subaru Impreza"
- monikameyer
I had an appointment for a 1:00 oil change, got there about 12:50 and checked in. I thought the oil change would take about 30 minutes, around 12:45 I went back to the service desk and the young lady informed me that they were running a little late and my car would be the next car in. Went back and sat a little longer, around 1:10 I looked out in the parking lot and my car had not moved!!! Needless to say I was NOT happy and went back to the service desk again, this time I spoke to Randall Warner who I believe was the manager in charge that day. Randall assured me that my car would be handled immediately which it was. Around 2:35 I was told my car was completed, Randall was very kind to give me a card for a free oil change. I was told by the young lady that appointments that day were overbooked, I'm sorry, but appointments should not be overbooked and I understand that a few people called in sick as well which did not help the matter any. The service department really needs to be careful with overbooking because you get a bunch of unhappy customers. Kim, the lady next to me was there a total of 4 hours which was just insane. If someone had called me earlier that day to let me know some mechanics had called in sick I would have been happy to reschedule my appointment. I received a text, two e-mail notes and a phone call to confirm my appointment and ended up sitting there almost two hours. Thank you for allowing me to express my frustration. Kind Regards, Monika Meyer
Read MoreOther Employees Tagged: Steve Leonardo
December 31, 2018
"Fast, professional service "
- ECARPS13
Service was fast , friendly and professional service advisor was very helpful Accommodated request of changing service time to 2 hours earlier Waiting area was clean with coffee , tea , bagels, donuts.
Read MoreDecember 22, 2018
"Professional service "
- AGTULIPAN
Professional service,got full information about new car, service,finance,star link ,shortly time to do the paperwork everything was done great ,including connecting phone with car
Read MoreOther Employees Tagged: Danny Newton, Ryshawn Cooper , Zach Barnes, Justin Gunn, Michael Manna
December 18, 2018
"Great place to shop!"
- TLEB40
I had previously been to this dealership with my son for his first car, after his positive experience, we decided to come and get a car for ourselves. Al was great to work with, professional and personable. I would definitely come back and again and refer
Read MoreDecember 13, 2018
"Excellent experience. "
- Daniel
Pleasant, knowledgeable staff. Clean, comfortable setting. Effective, low-key sales approach. A pleasant experience all the way around. What more is there that needs to be said?
Read MoreOther Employees Tagged: Ryshawn Cooper , Dirk Zondag
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