Al Hussain | Page 82

Great Customer Service Had another great experience purchasing a new Camry from Al Hussain. He makes the whole process so easy. Will be back for our next purchase. Had another great experience purchasing a new Camry from Al Hussain. He makes the whole process so easy. Will be back for our next purchase. More

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Great experience I had a great experience with Al Hussain purchasing my vehicle here. He was very friendly and made the process easy and very informative. I felt confi I had a great experience with Al Hussain purchasing my vehicle here. He was very friendly and made the process easy and very informative. I felt confident about all aspects of my experience, I will definitely return for service here and would recommend the dealership and Al. More

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Above and beyond No matter if I come in for maintenance or it’s time for me to turn in my leased vehicle, I am always treated with respect and kindness. My latest vi No matter if I come in for maintenance or it’s time for me to turn in my leased vehicle, I am always treated with respect and kindness. My latest visit was to lease my next next vehicle. My sales person was Al Hussain; always a pleasure to work with even when I am being less than decisive. He wants to be sure you’re informed before you make your decision and once you do, does all he can to make sure you’re happy. I met another team member, Shahat Mohamed and was very impressed with his friendly professionalism. I love this dealership; they’re a wonderful group of people and want nothing but the best for their customers; both returning and new More

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Satisfaction Could not have been more satisfied with the deal I got from Al Hussain of Heiser Toyota. He was very polite and very professional. The Finance Depart Could not have been more satisfied with the deal I got from Al Hussain of Heiser Toyota. He was very polite and very professional. The Finance Department was also very professional in their dealings with me. They made sure that I fully understood everything I was signing, before I signed it. Very pleasant buying experience. More

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Beth Bilski's new car buying experience I gave worked with Al Hussain before and have had great experiences each time 4 ew vehicles! I will definately go back to Heiser for my next car/truc I gave worked with Al Hussain before and have had great experiences each time 4 ew vehicles! I will definately go back to Heiser for my next car/truck. More

by BETHBILSKI Verified Customer Verified Customer

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Al Hussain is the best!! Al Hussain has helped our family in purchasing cars for decades! We trust him more than anyone and will continue to do business with Heiser Toyota fo Al Hussain has helped our family in purchasing cars for decades! We trust him more than anyone and will continue to do business with Heiser Toyota for years to come. We appreciate his attentiveness during the buying process, allowing us the time to decide what’s truly best for our family when selecting a car. He makes the experience as stress-free as possible and we enjoy his interest in always helping us with getting the best price for the best car. Thank you, Al! More

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Hassle Free Experience I have been a customer with Heiser Toyota since 2012 and am on my 3rd Rav4. Staff(Sales & Service) very friendly and knowledge. Never felt as if I w I have been a customer with Heiser Toyota since 2012 and am on my 3rd Rav4. Staff(Sales & Service) very friendly and knowledge. Never felt as if I was being pressured into signing on the dotted line and felt that I received a fair deal. On date of delivery Al went over the vehicle in detail and explained new features that I did not have on previous vehicles. He listened to all my questions and if he didn't have the answer he found it for me. I would recommend the dealership for both sales and service. More

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Ole Blue was Born We had such great service 2 years ago when purchasing a new vehicle that we knew we would come back when ready for our next purchase. Jorgo was so kn We had such great service 2 years ago when purchasing a new vehicle that we knew we would come back when ready for our next purchase. Jorgo was so knowledgable and helped us with ALL our questions that we wanted to do business with him again. The day we came in was a snow storm and Jorgo's day off so Al helped us out with a little help from Chad and the sales crew. Jorge is always willing to answer and assist with any questions/concerns. With a few customized additions we now have a welcomed new addition to the family. Thank you all for always taking care of us. More

by BARBARAJESKE Verified Customer Verified Customer

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5000mile maintenance There was an issue with what drive assure plan the finance department sold me. I haven’t been to the service dept without an unresolved issue. The l There was an issue with what drive assure plan the finance department sold me. I haven’t been to the service dept without an unresolved issue. The last time I came in with a massive piece of steel in my tire to see about a warranty. They told me there was no warranty due to the tires coming free with the vehicle purchase. The unfriendly and dismissive man then told me there was nothing he could do. He didn’t offer to order me a new tire or resolve my issue in anyway whatsoever. I then had to leave and order a tire from somewhere else. That being said if I didn’t have the drive assure plan set up through this dealer I would most likely not return. I’ve had the worst customer service each of the five times I’ve been there. Each time it seems as if the job of the staff is to rush me out and say that they will get ahold of me later to resolve any issue. Which is the case with my drive assure maintenance plan. The man told me yesterday that the finance dept would get ahold of me, or if they don’t that I could call, or if I don’t that we could figure it out in 5 months when I return for maintenance. What kind of resolution is that? It seems like nonsense to me. More

by DREWYORKRIDES Verified Customer Verified Customer

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Wonderful customer service We recently purchased a used vehicle from Heiser. Purchasing a vehicle is never something we look forward to, but Al Husain made the entire process ea We recently purchased a used vehicle from Heiser. Purchasing a vehicle is never something we look forward to, but Al Husain made the entire process easier. He was personable and relaxed;aking my husband and I more at ease throughout the entire process. We greatly enjoyed the experience and it was a pleasure to work with him- we left feeling like we made a friend, not just purchased a car. Thank you Al and Heiser!! ~Becky&Taylor More

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