Al Ransome
Al Ransome at Criswell Nissan

Al Ransome

Service Manager aransome@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.7
217 Reviews

Service Manager 240-364-7237 aransome@criswellauto.com

4.7

217 Reviews

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217 Reviews of Al Ransome

January 06, 2026

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Great fast service. Quick turnaround. Everyone was polite. The only reason I am not giving a 5 start is because the first time I went to do an oil change, my car was was More

by Lucinymd
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Recommend Dealer
Yes

December 18, 2025

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Very polite, timely and attentive. Sales department is good too. We like Nissan very much. Keep up the good work! More

by cdeadrick
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Recommend Dealer
Yes
Dec 19, 2025

Criswell Nissan responded

Thank you for taking the time to share this positive feedback! We appreciate the opportunity to work with you and look forward to your next visit with us.

December 09, 2025

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Advertise as $79. 00 with coupon turned out costing $96.00 if I knew that would have when to Fredrick but lesson learned More

by liz2sweet
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Recommend Dealer
No
Dec 13, 2025

Criswell Nissan responded

We're sorry to see you were not satisfied with your recent experience here at Criswell. We hope that you will consider giving us another chance to work with you in the future to provide a better experience.

December 05, 2025

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As always my experience was wonderful! Great customer service and clear communication. I recommend Al and his team! More

by pzapata01
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Recommend Dealer
Yes
Dec 06, 2025

Criswell Nissan responded

Thank you for sharing this positive feedback with us! We value your business and appreciate your recommendations.

November 30, 2025

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The dealership was above respectful and helpful in every way I needed Al and Pie explained everything I needed so i wouldn’t get taken advantage of at a 2nd party shop so I’m very grateful for that More

by christian
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Recommend Dealer
Yes
Nov 30, 2025

Criswell Nissan responded

Our friendly and knowledgeable team is here to help with all of your automotive needs, and we are happy to see you can count on us to deliver a great service event. Please give us a call or stop by if we can help in any other way.

November 29, 2025

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Always a great experience when dealing with Criswell Nissan very prompt cars ready when promised or has always done properly More

by Gpmargelos
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Recommend Dealer
Yes
Nov 30, 2025

Criswell Nissan responded

Thanks for letting us know we met your expectations! We look forward to seeing you soon!

November 27, 2025

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Always the best customer service. Love coming to Criswell Nissan and never been disappointed. Thank you! More

by Hiba
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Recommend Dealer
Yes
Nov 30, 2025

Criswell Nissan responded

Thanks for sharing this positive feedback! We look forward to your next visit with us!

November 26, 2025

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The quality of the service I get from Criswell Nissan in Germantown, MD, is consistently outstanding. They always offer and provide the best service for the client. More

by LEAL2600
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Recommend Dealer
Yes
Nov 30, 2025

Criswell Nissan responded

It's great to see you can count on our top notch team to provide a standout service event each time you bring your vehicle in for maintenance. We value your business and look forward to seeing you soon!

November 20, 2025

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Great service as always, minimal wait for my car to be serviced and the facility is very clean. More

by ARETHAW71
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Recommend Dealer
Yes
Nov 22, 2025

Criswell Nissan responded

We're happy to see you can depend on our skilled staff to provide a great service experience. Thanks again for choosing Criswell to provide the routine maintenance your car needs to stay in tip top shape!

November 13, 2025

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Excellent Service department. Promptly greeted, stated my service needs, and they were taken care of in a timely manner. Payment was smooth and without incident. Thank you Cris More

by EJE88
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Recommend Dealer
Yes
Nov 15, 2025

Criswell Nissan responded

It's our goal to provide a simple and seamless service event, and it's wonderful to know you were completely satisfied with your recent experience. We value the opportunity to work with you and look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

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