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Al Ransome
Al Ransome at Criswell Nissan

Al Ransome

Service Manager aransome@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.7
202 Reviews

Service Manager 240-364-7237 aransome@criswellauto.com

4.7

202 Reviews

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202 Reviews of Al Ransome

October 12, 2025

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Employee Rating

Amazing service and customer service, they make you feel welcome and appreciated, great staffing and fast service More

by Manuel Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Collins, Bryan Sainz

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Oct 13, 2025

Criswell Nissan responded

Thank you so much for sharing this positive feedback! We value the opportunity to work with you and are happy to see you were pleased with your recent experience at Criswell.

October 12, 2025

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Employee Rating

Experienced,Knowledgeable,well vested in the cat sales. Customer service was excellent . Paper work was very good. More

by tonytandoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Collins, Jonathan Aragon

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Oct 13, 2025

Criswell Nissan responded

It's our goal to provide an all-around outstanding car buying event, and it's great to see you were satisfied with the high quality customer service you received. We appreciate the opportunity to work with you and welcome you to reach out if we can be of service to you in the future.

October 04, 2025

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Employee Rating

The entire staff was very courteous and professional. Great Experience.Will definitely recommend this dealership More

by handaskh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2025

Criswell Nissan responded

It's wonderful to know we've earned your recommendations! We value your business and sincerely appreciate your recommendations.

October 01, 2025

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Employee Rating

Excellent service as always. Easy fix for a warranty item once they identified the issue. More

by nickchrobak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Criswell Nissan responded

We're happy to see we could really help you out! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

August 21, 2025

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Employee Rating

We love Criswell Nissan! Deuce and his team were amazing as always. Professional and they treat us like family! More

by JBAHRAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2025

Criswell Nissan responded

Awesome! Thanks so much for sharing this wonderful review with us!

August 13, 2025

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Employee Rating

They did a great job with the oil change! Communication was great throughout the process! More

by kfriedland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gargiulo, Ross Thorner

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Aug 14, 2025

Criswell Nissan responded

We're happy to see you were pleased with your overall experience at Criswell! Thanks for allowing us to provide the routine service your vehicle needs to stay well maintained and in great running condition.

August 10, 2025

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Employee Rating

Very efficient and friendly service department. I can always count on being in and out in a timely fashion very helpful and meet all your needs. More

by Sue Margelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Criswell Nissan responded

It's rewarding to know you can rely on our courteous and capable team to provide the service your vehicle needs to stay well maintained. We value your continued patronage and look forward to the next opportunity to work with you here at Criswell!

August 07, 2025

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Employee Rating

We always have a great and thorough service experience at Criswell! Never any issues with service, and the building is always so clean! More

by MADDNISS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pai

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Aug 08, 2025

Criswell Nissan responded

It's our goal to offer an all-around outstanding service event, and it's great to see you've been impressed so far! Thank you for your continued patronage and sharing this positive feedback!

August 06, 2025

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Employee Rating

Great service. I was served immediately. I have used this dealership for years. It has never disappont me. More

by pat jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2025

Criswell Nissan responded

It's wonderful to know you can rely on our top notch team to deliver a standout service event each time you bring your vehicle in for maintenance. We value your continued patronage and look forward to your next visit with us!

August 05, 2025

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Employee Rating

Service was great and also the staff. The sitting areas are clean and comfortable and quiet for reading or working on your laptop. I really like how you can make your own coffee the way y More

by KIMBERLYJONES001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2025

Criswell Nissan responded

It's our goal to provide an easy and efficient service event, and it's great to see you were satisfied with your recent Criswell experience. Thank you for choosing Criswell and taking the time to let us know how we are doing!

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