Alain Ruiz

I love that they listen to you and respect your wishes. Andrew Jimenez provided a lot of useful information on warranty coverage to ensure that I understood the value of whichever warranty package I chose Andrew Jimenez provided a lot of useful information on warranty coverage to ensure that I understood the value of whichever warranty package I chose to enroll in. Angel Cabrera in the sales department was also extremely helpful with the information he provided and ensured that I left the dealership happy with my purchase. I appreciate that. More

by Rachel Verified Customer Verified Customer

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My Car Was Damaged. The Manager Tried To Say I Did The Damage And That I Was No Longer Welcome There& And Could Never Bring Ny Car There Again. I Arrived On Time And Got The Manager Tried To Say I Did The Damage And That I Was No Longer Welcome There& And Could Never Bring Ny Car There Again. I Arrived On Time And Got Called Very Late. I Was Getting A Simple Oil Change Which Apparently Took 5 Hrs. Everyone’s Customer Service SUCKED! More

by Gekharrab04 Verified Customer Verified Customer

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The best dealer in Miami . Prices very good, thank you for everything. I’ll come back soon Prices very good, thank you for everything. I’ll come back soon More

by HOV77777 Verified Customer Verified Customer

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Everyone was so helpful and I got what I wanted and everyone was so nice everyone was so nice More

by KANDIS02 Verified Customer Verified Customer

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I've had really bad experiences in the past, not with the salespeople, but mostly with finance people. However, I had to come back since my lease was taken at this location. my last experience was so much be salespeople, but mostly with finance people. However, I had to come back since my lease was taken at this location. my last experience was so much better, I was not rushed to make decisions and all my questions were addressed. More

by Juliana Laverde Paz Verified Customer Verified Customer

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Overall good experience. Dealership was not keen on honoring true car price. We were informed the dealership looses money. If that is the case than the Dealership should decl Dealership was not keen on honoring true car price. We were informed the dealership looses money. If that is the case than the Dealership should decline true car participation. Also I don’t feel loyalty rebates should be tied to interest rates as dealerships dare still receiving full payment for the vehicle. Otherwise good experience. We love our new Kia Soul! More

by NORINEBG Verified Customer Verified Customer

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Great customer service beginning to the end, Luis Otero the sales person was just amazing. I highly recommend Hollywood Kia and Luis Otero. the sales person was just amazing. I highly recommend Hollywood Kia and Luis Otero. More

by ACKEEALF Verified Customer Verified Customer

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Ms Lillian was amazing, caring and knowledgeable. Ryan as well Thank you for everything done. Ryan as well Thank you for everything done. More

by RTANGELIA Verified Customer Verified Customer

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This was my third vehicle from Kia Hollywood. I come down from North Carolina because Hector has been my sales person. Did we have a process with transferring tax and stuff but this time it was r I come down from North Carolina because Hector has been my sales person. Did we have a process with transferring tax and stuff but this time it was ridiculous two trips down with no success of paperwork 1200 miles wasted actually 2400 miles wasted two tripslast time doing business with them More

by JULIE.GOLLINGS Verified Customer Verified Customer

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Very friendly and nice customer service skills , I love to be part of the KIA family. God bless you all. to be part of the KIA family. God bless you all. More

by JACOTTE88 Verified Customer Verified Customer

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