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Alan Brown
Alan Brown at Handy Toyota
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Alan Brown | Page 11

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.8
274 Reviews

Getting up every morning and wanting to go to work is awesome when you work with a great group of fellow team members and for the best dealership! Helping my customers to have the best possible service experience is my goal. Camping is my passion so feel free to bring that up in our conversations! Hope to see you soon for all your service needs.

4.8

274 Reviews

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274 Reviews of Alan Brown

October 21, 2023

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Went for 5000 mile service and had other concerns that were brought to Alan's attention which he had the tech take care of immediately. More

by mikew1052
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Recommend Dealer
Yes
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October 20, 2023

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Service was quick, complete, and car was left clean. I was walked to my car when work was done More

by B.Huth
Recommend Dealer
Yes
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Oct 23, 2023

Handy Toyota responded

Thank you for the review! We are so happy to hear that!

October 17, 2023

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Everyone was professional and kept me informed about the work on my vehicle. Their software printed a receipt with pictures of parts that were replaced. Very useful. More

by forcierrose
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Recommend Dealer
Yes

Other Employees Tagged: Victoria Barbagallo

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Oct 18, 2023

Handy Toyota responded

We appreciate you leaving us a review! Thank you for taking the time to do so!

October 16, 2023

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I waited to long for him to get the paperwork. Then to long for him to come get me after the work was completed! More

by corky53
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No
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Nov 17, 2023

Handy Toyota responded

Thank you for your feedback. We apologize for the longer than expected wait time. It is never our intention to make anyone wait longer than expected. We appreciate your business.

October 16, 2023

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Maybe I would recommend. Hard to say. My previous visit for basic oil change/service i waited three hours. When I finally went to desk, my paperwork was sitting right there. More

by ljmaynes65
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adrienne Bowman , I believe it was Adrienne who "saved" us all.....

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Nov 17, 2023

Handy Toyota responded

Thank you so much for your review. Your feedback is very important to us as we use these as tools to improve our process. We do apologize that your wait time has been longer than expected. It is never our intention to have a customer wait longer than expected. We do offer a complimentary shuttle and ask that you ask for that during your next service to visit our local shops and restaurants. We appreciate your business and your feedback.

October 13, 2023

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Service was very good and not too long to wait. Service manager who waited on me was very pleasant. More

by tld0
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Recommend Dealer
Yes
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Oct 16, 2023

Handy Toyota responded

Great to hear that! Thank you for leaving a review!

October 11, 2023

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He was very courteous and friendly. Explained everything well and made the appointment very easy. More

by brq2009
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Yes
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Oct 12, 2023

Handy Toyota responded

thank you for the review! We are happy to hear that!

October 11, 2023

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I was pleased with the service and with the professionalism. Alan explained everything in full detail.. More

by lucy.water
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Recommend Dealer
Yes
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Oct 12, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear Alan helped you out!

October 11, 2023

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I had an very positive experience at Handy Toyota. Lee Bodett was my sales guy and he bent over backwards to get me the best deal possible and I couldn't be happier!! I absolutely LOVE my new 4RUNNER, More

by meadowsmama
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Recommend Dealer
Yes

Other Employees Tagged: Lee Bodette, Adrienne Bowman

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Oct 16, 2023

Handy Toyota responded

Thank you for taking the time to write us a review about your recent experience at Handy Toyota! We are very happy you love your new 4Runner, and we love the name you picked for it :)

October 11, 2023

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I am satisfied completely with the service I received today. The people are friendly and knowledgeable. Also, I have not had a problem with getting appointments. More

by judyandwalt
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Recommend Dealer
Yes
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Oct 12, 2023

Handy Toyota responded

Thank you for taking the time to leave us a review. We are happy you had a great experience!

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