Alan Cairo

Communication with anyone at Kia East was horrendous. I’ve left several messages requesting a call back to discuss my car repairs but no one has done so. Even left message for service manager Dina to no I’ve left several messages requesting a call back to discuss my car repairs but no one has done so. Even left message for service manager Dina to no avail. If the manager won’t call back, no reason for anyone else to. After 2 visits and having vehicle for 3 weeks along with several misdiagnoses, my engine light is still on. Poor service. Next step..dealership manager. Let’s see if they will respond. More

by MARS4HERBALLIFE Verified Customer Verified Customer

Report | Print

Had appointment, still waited almost 90 minutes for the tech to start on it. Overall visit took over 3 hrs (oil change/tire repair/recall item fixed). Did not come get me once vehicle was done. tech to start on it. Overall visit took over 3 hrs (oil change/tire repair/recall item fixed). Did not come get me once vehicle was done. More

by faungomez Verified Customer Verified Customer

Report | Print

The experience was great. The issue with my car was resolved swiftly. And I was kept updated throughout the entire process. The issue with my car was resolved swiftly. And I was kept updated throughout the entire process. More

by Haifabaptiste Verified Customer Verified Customer

Report | Print

VERY RUDE. LACKS COMMUNICATION! Customer service lacks. Communication is horrible. There is profanity used. Made an uncomfortable environment. LACKS COMMUNICATION! Customer service lacks. Communication is horrible. There is profanity used. Made an uncomfortable environment. More

by Anais_vallejo Verified Customer Verified Customer

Report | Print

Oscar assisted me and he was wonder as always. He makes coming to the deal ship for service such a pleasure. He makes coming to the deal ship for service such a pleasure. More

by asencio_stuart13 Verified Customer Verified Customer

Report | Print

Been waiting a month for a car I paid in full a Month ago Keep getting excuses and they don’t return my calls ago Keep getting excuses and they don’t return my calls More

by Ninocom2 Verified Customer Verified Customer

Report | Print

It’s always an enjoyable experience when I visit Greenway Kia. Shelby is great to work with. Kia. Shelby is great to work with. More

by HEATHER.PULIDO Verified Customer Verified Customer

Report | Print

Nice Very respectful kindness, good experience Very respectful kindness, good experience nice helpful Good attitude, Great, amazing cool awesome respectful kindness, good experience nice helpful Good attitude, Great, amazing cool awesome More

by jean Verified Customer Verified Customer

Report | Print

Communication was on point, friendly, fast. I was in a hurry to have a part replaced and they made sure to make me a priority I was in a hurry to have a part replaced and they made sure to make me a priority More

by andi282612 Verified Customer Verified Customer

Report | Print

Oscar went above and beyond to get my battery problem fixed so I could take a scheduled trip!!! fixed so I could take a scheduled trip!!! More

by YARNWITCH55 Verified Customer Verified Customer

Report | Print