18 Reviews
Write a Review18 Reviews of Alan Cavin
December 29, 2023
Service was excellent. Easy to book appointment. Service was completed on time. Very happy with Audi Dallas. Easy to book appointment. Service was completed on time. Very happy with Audi Dallas. More
Other Employees Tagged: Daniel McClure, Marvin Clayton, Erik Muniz, Abby Lopez, Andy Mireles , Katelyn Neu, Brandon Hunter
July 15, 2023
Service was amazing. Every time I go to the dealership I’m treated so well! Every time I go to the dealership I’m treated so well! More
Other Employees Tagged: Daniel McClure, Marvin Clayton, Erik Muniz, Abby Lopez, Andy Mireles , Katelyn Neu, Brandon Hunter
March 15, 2023
Excellent service and personal. Without question this is a well run and managed family dealership. 👍 Without question this is a well run and managed family dealership. 👍 More
Other Employees Tagged: Marvin Clayton, Abby Lopez, Brandon Hunter
February 14, 2023
My experience was nothing less than perfect! Andy is a great Service Advisor. He arranged ALTO shuttle to and from Audi and kept me informed throughout. He is polite, courteous and efficient! Ev Andy is a great Service Advisor. He arranged ALTO shuttle to and from Audi and kept me informed throughout. He is polite, courteous and efficient! Everyone you come in contact with, from the time you drive up is very polite and professional! I trust this service dept! More
Other Employees Tagged: Andy Mireles
August 16, 2022
Horrible with communication. Had a 4 pm appointment yesterday for a possible bad battery. I had to call and follow up with them today and they still have not even done a simple d Had a 4 pm appointment yesterday for a possible bad battery. I had to call and follow up with them today and they still have not even done a simple dynastic to say if it was the battery or not. So now I’m without a car nor they don’t have any loners till mid oct. and will not even look at my car until Thursday or even Friday. SMH. They need better communication if they need more time!!! More
July 10, 2022
Excellent service I received a video of my car during the maintenance with the work explanation recorded the maintenance with the work explanation recorded More
Other Employees Tagged: Erik Muniz
February 05, 2022
Great service experience, everyone is so friendly and professional . Beautiful dealership and fantastic emenities. Highly recommended! professional . Beautiful dealership and fantastic emenities. Highly recommended! More
Other Employees Tagged: Andy Mireles , Jeff Moore
January 25, 2022
This dealership is wonderful, from sales to service. Warranty work exceeds my expectations. Everyone works as a team to make the customer feel appreciated. Warranty work exceeds my expectations. Everyone works as a team to make the customer feel appreciated. More
Other Employees Tagged: Tomas Garcia , the team at the service bay entrance
November 02, 2021
Emergency low tire. Not expecting another ruined tire due to Dallas driving environment. Problem was handled quickly, efficiently and I am happy. to Dallas driving environment. Problem was handled quickly, efficiently and I am happy. More
Other Employees Tagged: Andy Mireles
October 12, 2021
Not recommended. Audi grapevine has much better customer service. My car had a recall and after the work was completed pulled to the right. I took it in multiple times after and Audi Dallas couldn’t fix the service. My car had a recall and after the work was completed pulled to the right. I took it in multiple times after and Audi Dallas couldn’t fix the problem and told me that it was the roads fault. Long story short I took it to Audi grapevine and they found a problem with the toe of the vehicle and fixed it. Would not recommend Audi Dallas. More