Alan Poon
Alan Poon at Albany Subaru

Alan Poon | Page 6

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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4.8
212 Reviews
4.8

212 Reviews

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212 Reviews of Alan Poon

December 03, 2024

Dealership Rating
Employee Rating

This was my the first time visiting Albany Subaru. Alan Poon provided above and beyond customer service. Will definitely visit again with my other Subaru vehicles. More

by WRex
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 27, 2024

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Excellent service. Honest, friendly, professional. Will definitely come back with all my service needs. Completely satisfied More

by rafaelportillosal
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Parafina

November 19, 2024

Dealership Rating
Employee Rating

Staff really good and waiting lounge is clean and dog friendly. Since it my first service it was quick. More

by tseringkalden1964
Service Price Transparency
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Recommend Dealer
Yes

November 17, 2024

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My dealings with the dealership and the Service Department in particular, have always been positive. They are friendly, efficient and otherwise teriffic! More

by jmdriscoll
Recommend Dealer
Yes

November 15, 2024

Dealership Rating
Employee Rating

I have always received professional, honest service. The complementary shuttle is convenient, and for shorter jobs, the lounge is not a bad spot to hang out and work a bit while waiting for your car to More

by chris.warrens.mail
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Recommend Dealer
Yes

November 14, 2024

Dealership Rating
Employee Rating

The cat got stuck in a tree and then threw up on a Subaru.. Bye bye More

by gsemow
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Recommend Dealer
Yes

Other Employees Tagged: Peggy Martinez, Aaron Grigsby

November 13, 2024

Dealership Rating
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I found the facility to be extremely professional and well appointed, highly recommended to all Subaru owners! More

by JOERUSSELL
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Recommend Dealer
Yes

November 13, 2024

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Employee Rating

Quickly helped me to diagnose and fix a battery problem, and got it for me under warranty. Thanks, Aaron. More

by geofru
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Pearson, Peggy Martinez

November 11, 2024

Dealership Rating
Employee Rating

Good. The insistence that I write something here to complete the survey was the only truly annoying thing. More

by RCORMACK
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Recommend Dealer
Yes

November 10, 2024

Dealership Rating
Employee Rating

Express oil change completed in about an hour and fluids filled and 24 point check done. More

by AHLOW503
Service Price Transparency
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Recommend Dealer
Yes
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