Alan Poon
Alan Poon at Albany Subaru
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Alan Poon | Page 7

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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5.0
73 Reviews
5.0

73 Reviews

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73 Reviews of Alan Poon

February 26, 2024

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Employee Rating

This is the most helpful and best car service place I’ve been to which is why I drive here from San Francisco More

by SHARON.BIRENBAUM
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 25, 2024

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The service was very very very very very very very very very very very good! More

by NOVACITA
Recommend Dealer
Yes

February 24, 2024

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Nice people but too expensive! ! To be honest, I have taken my Forester to them for years but I think that maybe the service and recommended fixes are too expensive. I am going to c More

by EAA
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Recommend Dealer
Yes

February 23, 2024

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My customer service representative, Alan Poon was amazing. He was fast, efficient, accurate & great at communicating & setting expectations. Also, my service was completed in an hour instead of th More

by Gianna Gardette
Service Price Transparency
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Recommend Dealer
Yes

February 23, 2024

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Some staff members are very courteous and friendly also very helpful, like Peggy Martinez, Alan poon and miss Ali to name few whom I was helped. More

by SHETTYSHANKER
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Recommend Dealer
Yes

Other Employees Tagged: Nikkie Ali, Peggy Martinez

February 21, 2024

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WOW! EVERYTHING WENT GREAT! EASY DROP OFF, SERVICE WAS DONE VERY QUICKLY. AARON THE MANAGER EVEN RETRIEVED MY CAR FOR ME PERSONALLY! GREAT EXPERIENCE. I W More

by russellbrown07
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Pearson

February 19, 2024

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Excellent and timely service. Glad they have a shuttle for rides home. Front desk staff very good at listening and explaining. Pricey, as most dealerships are. But there is good f More

by LYNNPETERS622
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Recommend Dealer
Yes

February 19, 2024

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Polite, professional, but would like express service on Saturdays. Does that cost extra? Otherwise very satisfied. More

by raemiller1933
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Recommend Dealer
Yes

February 19, 2024

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Awesome service. Very responsive on the phone and extremely attentive to delivery dates and agreements. More

by sanchez.hmsc
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Recommend Dealer
Yes

February 19, 2024

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Really great service. The person who helped me was fantastic. Everyone was super responsive and friendly, and I am so happy with service from the team! More

by george.s.fang
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Recommend Dealer
Yes

Other Employees Tagged: James Madison

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