73 Reviews
Write a Review73 Reviews of Alan Poon
February 24, 2024
Nice people but too expensive! ! To be honest, I have taken my Forester to them for years but I think that maybe the service and recommended fixes are too expensive. I am going to c ! To be honest, I have taken my Forester to them for years but I think that maybe the service and recommended fixes are too expensive. I am going to check with a nondealer mechanic who specializes in Subarus to compare. More
Other Employees Tagged: Nikkie Ali, Peggy Martinez, Victoria Cisneros
February 23, 2024
My customer service representative, Alan Poon was amazing. He was fast, efficient, accurate & great at communicating & setting expectations. Also, my service was completed in an hour instead of th amazing. He was fast, efficient, accurate & great at communicating & setting expectations. Also, my service was completed in an hour instead of the estimated 90 minutes. Plus, everyone was just so pleasant & really seemed to enjoy their jobs. Seems like a great environment to work in. More
February 23, 2024
Some staff members are very courteous and friendly also very helpful, like Peggy Martinez, Alan poon and miss Ali to name few whom I was helped. very helpful, like Peggy Martinez, Alan poon and miss Ali to name few whom I was helped. More
Other Employees Tagged: Nikkie Ali, Peggy Martinez
February 21, 2024
WOW! EVERYTHING WENT GREAT! EASY DROP OFF, SERVICE WAS DONE VERY QUICKLY. AARON THE MANAGER EVEN RETRIEVED MY CAR FOR ME PERSONALLY! GREAT EXPERIENCE. I W EVERYTHING WENT GREAT! EASY DROP OFF, SERVICE WAS DONE VERY QUICKLY. AARON THE MANAGER EVEN RETRIEVED MY CAR FOR ME PERSONALLY! GREAT EXPERIENCE. I WILL BE BACK. More
Other Employees Tagged: Aaron Pearson
February 19, 2024
Excellent and timely service. Glad they have a shuttle for rides home. Front desk staff very good at listening and explaining. Pricey, as most dealerships are. But there is good f Glad they have a shuttle for rides home. Front desk staff very good at listening and explaining. Pricey, as most dealerships are. But there is good follow up. Clean service area. More
Other Employees Tagged: Peggy Martinez, Terrence Mullins, Luis Vasquez
February 19, 2024
Really great service. The person who helped me was fantastic. Everyone was super responsive and friendly, and I am so happy with service from the team! The person who helped me was fantastic. Everyone was super responsive and friendly, and I am so happy with service from the team! More
Other Employees Tagged: James Madison