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Alan Royce
Refer Me
110 Reviews
Dealership Experience
6 yrs, 11 mos
Industry Experience
53 yrs, 5 mos
Languages Spoken
English
110 Reviews
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110 Reviews of Alan Royce
April 13, 2025
My car was taken care of in a timely and friendly fashion. They even washed my car. fashion. They even washed my car. More
by foo987
Verified CustomerOther Employees Tagged: Cynthia Krause, Curt Seufert
February 19, 2025
Yells and screams at employees in front of people, doesn't care about other people's needs and plays favorites when it comes to customers. Not a very friendly person doesn't care about other people's needs and plays favorites when it comes to customers. Not a very friendly person More
by TylerC
February 12, 2025
My repairs were done faster than I expected and I got a free carwash to boot. They were friendly and proficient. free carwash to boot. They were friendly and proficient. More
by foo987
Other Employees Tagged: Cynthia Krause
January 14, 2025
Excellent service and staff! ! Thank you for the support on the recalls we needed done. They were done in a timely manner. ! Thank you for the support on the recalls we needed done. They were done in a timely manner. More
by darlenwarren52
Other Employees Tagged: Austin Aufie, Cynthia Krause, Curt Seufert, Madsion Smith
November 27, 2024
Very friendly and considerate to my knees free coffee and popcorn what mour can you ask for. popcorn what mour can you ask for. More
by Joe
Other Employees Tagged: Ron Lemanski, Ken Bloss, Austin Aufie, Cynthia Krause, Curt Seufert, Madsion Smith , Steve Gagyi
November 20, 2024
Amazing Service and Amazing people who work hard to be the best! It's always a pleasure to work with the best at Basney Honda! the best! It's always a pleasure to work with the best at Basney Honda! More
by DHAMMER151
Other Employees Tagged: Ron Lemanski, Ken Bloss, Austin Aufie, Chris Dittrich, Cynthia Krause, Curt Seufert, Madsion Smith , Steve Gagyi
October 24, 2024
Every person that has anything to do with Basney is top notch and I am going to lease every car there for the rest of my life. notch and I am going to lease every car there for the rest of my life. More
by soxwinsoxwin
Other Employees Tagged: Chip Basney, Jay Basney, Chris McGowan, Ron Lemanski, Ken Bloss, Cynthia Krause, Curt Seufert, Madsion Smith , Steve Gagyi
September 28, 2024
The staff is very customer oriented and they do a very good job of listening to what the customer needs. good job of listening to what the customer needs. More
by ckporter40
Other Employees Tagged: Chip Basney, Jay Basney, Ken Bloss
June 26, 2024
The service advisor did a great job. The service technician also did a wonderfull job. The service technician also did a wonderfull job. More
by jgosc
Other Employees Tagged: Austin Aufie, Cynthia Krause, Curt Seufert, Madsion Smith , Steve Gagyi
April 06, 2024
Service Manager Alan Royce and service advisor Austin were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Ba were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Basney Honda to have my engine issue properly resolved. They use Basney Honda them selves. I had to drive over an hour to get to this Dealership. My car was repaired properly here. Alan Royce was so helpful explaining the situation in a way I could understand when things got overwhelming for me. I appreciated his guidance. Austin is so calm and easy going it was a pleasure dealing with him. My car is solid now. It drives like a new car. I highly recommend this service department especially for widows, single ladies. Honestly and integrity is what you will find here. More
by Jo
Other Employees Tagged: Austin Aufie
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