Alan Royce | Page 11

Great Brandon was great. He got me the best deal he could for the car I purchased. Super great attitude towards his job and the work he does for Basney. Rea Brandon was great. He got me the best deal he could for the car I purchased. Super great attitude towards his job and the work he does for Basney. Really cares about putting people in good cars. More

by kikidisher Verified Customer Verified Customer

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Excellent Went to the dealership for routine oil change. Later in day experienced mid-firing. Went back and diagnosed the problem for free. New plugs solved pr Went to the dealership for routine oil change. Later in day experienced mid-firing. Went back and diagnosed the problem for free. New plugs solved problems. More

by RLWEED Verified Customer Verified Customer

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Service Follow-up for 2010 Chevy Equinox LTZ Basney’s service department is always, timely, professional, eager to answer any questions the customers may have concerning your repairs, and most of Basney’s service department is always, timely, professional, eager to answer any questions the customers may have concerning your repairs, and most of all, friendly and courteous! The Shuttle service is very helpful getting customers home or taken to a desired location of their choice while your vehicle is being repaired. I recommend Basney Honda for all your sales or service needs. My vehicle is now serviced and ready for Winter! It’s nice to have a dealership you can trust! More

by geniuswins Verified Customer Verified Customer

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Poor Service I took my vehicle in for some recall updates. I also asked them to check the alignment as I had it done a couple weeks prior and it still seemed off. I took my vehicle in for some recall updates. I also asked them to check the alignment as I had it done a couple weeks prior and it still seemed off. The original technician never checked it, I called and spoke with the manager Allen who then had someone check it and discovered that is was still not in alignment. I paid for Basney Honda to do another alignment and then took it directly to a tire store for new tires which was maybe half a mile away. After dropping the vehicle off there I get a call and the alignment is still off and needs to be done yet again. I take the receipts back to the manager Allen who starts yelling about his machines could not be wrong and refuses to admit that the work was done poorly. I will never return to this location again. More

by Dontwantone Verified Customer Verified Customer

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Service Brought my Honda Civic in for an oil change and a new battery. Always friendly and great facility. I thought the prices were very fair and work was d Brought my Honda Civic in for an oil change and a new battery. Always friendly and great facility. I thought the prices were very fair and work was done on time as promised. Will always have my car serviced at Basney. More

by chrism888 Verified Customer Verified Customer

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Excellent service Stopped in without an appointment to see if they could top off my wiper fluid and while there realized I was past due on my oil change. They were able Stopped in without an appointment to see if they could top off my wiper fluid and while there realized I was past due on my oil change. They were able to squeeze me in and take care of both issues. More

by Lesalt65 Verified Customer Verified Customer

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Excellent Service staff provided excellent service. They are friendly and explain issues well. Although I never meet the mechanics, I have always been satisfied Service staff provided excellent service. They are friendly and explain issues well. Although I never meet the mechanics, I have always been satisfied with the service they provide. More

by WSILL Verified Customer Verified Customer

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Perfect As a person that frequents this dealership, which seems like everyday, I couldn’t be happier. Everyone treats me like I’m part of the team, except Br As a person that frequents this dealership, which seems like everyday, I couldn’t be happier. Everyone treats me like I’m part of the team, except Brad. I look forward to my next visit. More

by bncl1984 Verified Customer Verified Customer

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Great customer service Alan and Austin are always the best. Very friendly and helpful. I had my wife’s car in for a recall and warranty work and repairs were done quickly an Alan and Austin are always the best. Very friendly and helpful. I had my wife’s car in for a recall and warranty work and repairs were done quickly and done right. More

by KISSALIVE1234 Verified Customer Verified Customer

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Amazing I couldn’t be happier with my whole experience. Everyone from the owners all the way down to the service advisors and everyone in between. I couldn’t be happier with my whole experience. Everyone from the owners all the way down to the service advisors and everyone in between. More

by bncl1984 Verified Customer Verified Customer

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