Dealership Experience
8 yrs, 2 mos
Industry Experience
54 yrs, 8 mos
Languages Spoken
English
119 Reviews
Write a Review119 Reviews of Alan Royce
November 13, 2019
Excellent service Stopped in without an appointment to see if they could top off my wiper fluid and while there realized I was past due on my oil change. They were able Stopped in without an appointment to see if they could top off my wiper fluid and while there realized I was past due on my oil change. They were able to squeeze me in and take care of both issues. More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
November 12, 2019
Excellent Service staff provided excellent service. They are friendly and explain issues well. Although I never meet the mechanics, I have always been satisfied Service staff provided excellent service. They are friendly and explain issues well. Although I never meet the mechanics, I have always been satisfied with the service they provide. More
Other Employees Tagged: Austin Aufie
November 12, 2019
Perfect As a person that frequents this dealership, which seems like everyday, I couldn’t be happier. Everyone treats me like I’m part of the team, except Br As a person that frequents this dealership, which seems like everyday, I couldn’t be happier. Everyone treats me like I’m part of the team, except Brad. I look forward to my next visit. More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
November 11, 2019
Great customer service Alan and Austin are always the best. Very friendly and helpful. I had my wife’s car in for a recall and warranty work and repairs were done quickly an Alan and Austin are always the best. Very friendly and helpful. I had my wife’s car in for a recall and warranty work and repairs were done quickly and done right. More
Other Employees Tagged: Austin Aufie
November 07, 2019
Amazing I couldn’t be happier with my whole experience. Everyone from the owners all the way down to the service advisors and everyone in between. I couldn’t be happier with my whole experience. Everyone from the owners all the way down to the service advisors and everyone in between. More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
November 06, 2019
Bought a new car The process was quick and painless and very easy. The people were friendly and knowledgeable. From start to finish it was much better than expected a The process was quick and painless and very easy. The people were friendly and knowledgeable. From start to finish it was much better than expected and from what I recall years ago. More
Other Employees Tagged: Bob Briney
October 31, 2019
New brakes The service dept made it easy to schedule the appt, o used the shuttle service, and as always right on time. Everyone was friendly as always. The service dept made it easy to schedule the appt, o used the shuttle service, and as always right on time. Everyone was friendly as always. More
October 22, 2019
Air bag recall Service was fast, friendly, and efficient. My truck was fixed in a short amount of time and returned clean. It was a great experience as most of them Service was fast, friendly, and efficient. My truck was fixed in a short amount of time and returned clean. It was a great experience as most of them have been. More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
October 06, 2019
Best service people Basney service department always treats me like I am their only customer. They go over their check list with you. They listen to you. It is a great ex Basney service department always treats me like I am their only customer. They go over their check list with you. They listen to you. It is a great experience every time. More
September 16, 2019
Quick, professional! Called for recall and they quickly got us an appointment the following week. Vehicle was worked on for approximately one hour and done! Very profess Called for recall and they quickly got us an appointment the following week. Vehicle was worked on for approximately one hour and done! Very professional, very polite! More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
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