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Alan Royce
119 Reviews
Dealership Experience
8 yrs, 2 mos
Industry Experience
54 yrs, 8 mos
Languages Spoken
English
119 Reviews
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119 Reviews of Alan Royce
Verified Customer
April 02, 2023
Great customer service. People who cares is had to find these days. Keep up the good work. People who cares is had to find these days. Keep up the good work. More
by abolin73
Other Employees Tagged: Austin Aufie , Armontae House, Brian Lynn, Greg Nicolini, Don Perkins III
March 18, 2023
Atrocious service. Attempted to lie and gaslight me about a problem that I knew existed that they caused. After having to hand-hold them and prove the problem to them a Attempted to lie and gaslight me about a problem that I knew existed that they caused. After having to hand-hold them and prove the problem to them after 3 different trips there (each time they claimed they fixed it but didn't actually do anything) they finally actually replaced the part that needed fixed and lo-and-behold it worked. And they still tried to over-charge me for it. More
by CarGuy1563
Other Employees Tagged: Austin Aufie , Don Perkins III
February 10, 2023
My service advisor house was extremely kind and helpful. He informed me of my vehicles issues He informed me of my vehicles issues More
by Emily
Other Employees Tagged: Ron Lemanski, Ken Bloss, Austin Aufie , Armontae House, Brian Lynn, Matt Mulstay, Greg Nicolini, Don Perkins III, Savannah Wiseman
February 09, 2023
Rocky start good ending great people with too little corporate support is my opinion summary corporate support is my opinion summary More
by HEALINGSUITE104
Other Employees Tagged: Austin Aufie , Armontae House, Greg Nicolini
February 08, 2023
Great dealership. They always have good and fast service. The staff are friendly and helpful. They always have good and fast service. The staff are friendly and helpful. More
by MBAYES96
Other Employees Tagged: Austin Aufie , Armontae House, Brian Lynn, Matt Mulstay, Greg Nicolini, Don Perkins III, Savannah Wiseman
January 12, 2023
Don’t understand the problem Can’t dictate the problem Won’t fix the problem Waste of time & money & trust in dealer Won’t fix the problem Waste of time & money & trust in dealer More
by Hirooasnani
Other Employees Tagged: Chip Basney, Ron Lemanski, Ken Bloss, Austin Aufie , Brian Lynn, Matt Mulstay, Greg Nicolini, Don Perkins III, Savannah Wiseman
November 11, 2022
The service staff was very nice and professional and my maintenance was done quickly and efficiently. Thank you. maintenance was done quickly and efficiently. Thank you. More
by slknfm
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Greg Nicolini, Don Perkins III, Savannah Wiseman
October 04, 2022
The service department was quick and efficient with addressing my needs. I’m happy to have found a repair facility that cares about the customer and treats me like family. addressing my needs. I’m happy to have found a repair facility that cares about the customer and treats me like family. More
by Rlemanski
Other Employees Tagged: Chip Basney, Jay Basney, Ron Lemanski, Austin Aufie , Brian Lynn, Matt Mulstay, Don Perkins III
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