Alan Royce
Alan Royce at Basney Honda

Alan Royce | Page 5

Service Manager

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

Contact Me
4.6
115 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

54 yrs, 5 mos

Languages Spoken

English English

4.6

115 Reviews

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115 Reviews of Alan Royce

February 10, 2023

Dealership Rating
Employee Rating

My service advisor house was extremely kind and helpful. He informed me of my vehicles issues More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Lemanski, Ken Bloss, Austin Aufie , Armontae House, Brian Lynn, Matt Mulstay, Greg Nicolini, Don Perkins III, Savannah Wiseman

February 09, 2023

Dealership Rating
Employee Rating

Rocky start good ending great people with too little corporate support is my opinion summary More

by HEALINGSUITE104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Armontae House, Greg Nicolini

February 08, 2023

Dealership Rating
Employee Rating

Great dealership. They always have good and fast service. The staff are friendly and helpful. More

by MBAYES96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Armontae House, Brian Lynn, Matt Mulstay, Greg Nicolini, Don Perkins III, Savannah Wiseman

January 12, 2023

Dealership Rating
Employee Rating

Don’t understand the problem Can’t dictate the problem Won’t fix the problem Waste of time & money & trust in dealer More

by Hirooasnani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chip Basney, Ron Lemanski, Ken Bloss, Austin Aufie , Brian Lynn, Matt Mulstay, Greg Nicolini, Don Perkins III, Savannah Wiseman

November 11, 2022

Dealership Rating
Employee Rating

The service staff was very nice and professional and my maintenance was done quickly and efficiently. Thank you. More

by slknfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Greg Nicolini, Don Perkins III, Savannah Wiseman

October 04, 2022

Dealership Rating
Employee Rating

The service department was quick and efficient with addressing my needs. I’m happy to have found a repair facility that cares about the customer and treats me like family. More

by Rlemanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chip Basney, Jay Basney, Ron Lemanski, Austin Aufie , Brian Lynn, Matt Mulstay, Don Perkins III

August 25, 2022

Dealership Rating
Employee Rating

The best auto dealership in the area by far. The Basney team is the best you can get. More

by dslabaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chip Basney, Jay Basney, Ron Lemanski, Ken Bloss, Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III

August 24, 2022

Dealership Rating
Employee Rating

Service was excellent! Got a call giving price to fix window within a couple hours. Window was fixed by morning of next day! Very happy! More

by Suejlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III

July 02, 2022

Dealership Rating
Employee Rating

Basney did a fantastic job with an emergency repair. They communicated well and completed the work quickly. Great team effort. More

by TDORAN407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Savannah was great

June 06, 2022

Dealership Rating
Employee Rating

The repairs on my car were performed quickly and efficiently! I buy and service all my cars at Basney Honda More

by brineyrobert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie, Bob Briney , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III

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