Dealership Experience
7 yrs, 11 mos
Industry Experience
54 yrs, 5 mos
Languages Spoken
English
115 Reviews
Write a Review115 Reviews of Alan Royce
June 12, 2023
They were friendly and answered my questions. Dropped off the night before and picked up the next day. Dropped off the night before and picked up the next day. More
Other Employees Tagged: Austin Aufie , Armontae House, Brian Lynn, Greg Nicolini, Don Perkins III
June 07, 2023
Service department helped me with an extended warranty item,very helpful! Fixed problem very quickly,thank you! item,very helpful! Fixed problem very quickly,thank you! More
Other Employees Tagged: Austin Aufie , Armontae House, Brian Lynn, Greg Nicolini, Don Perkins III
May 13, 2023
When I brought my 2012 Accord in for what I thought would be a routine oil change, I wasn’t quite prepared for $4,000 in expenses. That is, having several problems all at once. However, I am very impressed be a routine oil change, I wasn’t quite prepared for $4,000 in expenses. That is, having several problems all at once. However, I am very impressed by Greg Nicolini, and the way and manner in which he handled all of this. More
Other Employees Tagged: Austin Aufie , Armontae House, Brian Lynn, Greg Nicolini, Don Perkins III
May 08, 2023
Go to a different dealership. Bought an extended warranty and the service department still hasn't fixed the problem. Had the vehicle there 4 different times for the transmission. Bought an extended warranty and the service department still hasn't fixed the problem. Had the vehicle there 4 different times for the transmission. Can't drive more than 2 hours without it overheating. More
Other Employees Tagged: Matt Podlin , Don Perkins III
May 04, 2023
Fantastic service time and time again. Love this place! I have them do service on all of my vehicles. Love this place! I have them do service on all of my vehicles. More
Other Employees Tagged: Chip Basney, Jay Basney, Austin Aufie , Armontae House, Brian Lynn, Emma Basney
April 25, 2023
Air conditioning compressor when out. Replaced with aftermarket unit. A lot less expensive. Thank you Replaced with aftermarket unit. A lot less expensive. Thank you More
Other Employees Tagged: Austin Aufie
April 02, 2023
Great customer service. People who cares is had to find these days. Keep up the good work. People who cares is had to find these days. Keep up the good work. More
Other Employees Tagged: Austin Aufie , Armontae House, Brian Lynn, Greg Nicolini, Don Perkins III
March 18, 2023
Atrocious service. Attempted to lie and gaslight me about a problem that I knew existed that they caused. After having to hand-hold them and prove the problem to them a Attempted to lie and gaslight me about a problem that I knew existed that they caused. After having to hand-hold them and prove the problem to them after 3 different trips there (each time they claimed they fixed it but didn't actually do anything) they finally actually replaced the part that needed fixed and lo-and-behold it worked. And they still tried to over-charge me for it. More
Other Employees Tagged: Austin Aufie , Don Perkins III

