Alan Royce | Page 6

The service staff was very nice and professional and my maintenance was done quickly and efficiently. Thank you. maintenance was done quickly and efficiently. Thank you. More

by slknfm Verified Customer Verified Customer

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The service department was quick and efficient with addressing my needs. I’m happy to have found a repair facility that cares about the customer and treats me like family. addressing my needs. I’m happy to have found a repair facility that cares about the customer and treats me like family. More

by Rlemanski Verified Customer Verified Customer

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The best auto dealership in the area by far. The Basney team is the best you can get. The Basney team is the best you can get. More

by dslabaugh Verified Customer Verified Customer

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Service was excellent! Got a call giving price to fix window within a couple hours. Window was fixed by morning of next day! Very happy! Got a call giving price to fix window within a couple hours. Window was fixed by morning of next day! Very happy! More

by Suejlk Verified Customer Verified Customer

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Basney did a fantastic job with an emergency repair. They communicated well and completed the work quickly. Great team effort. They communicated well and completed the work quickly. Great team effort. More

by TDORAN407 Verified Customer Verified Customer

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The repairs on my car were performed quickly and efficiently! I buy and service all my cars at Basney Honda efficiently! I buy and service all my cars at Basney Honda More

by brineyrobert Verified Customer Verified Customer

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Sales and service handled in a very professional way. I will recommend Basney to my friends and associates. P0 I will recommend Basney to my friends and associates. P0 More

by Lpat52556 Verified Customer Verified Customer

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Because my vehicle was 1200 miles past Honda warranty mileage, I had to pay for repairs when the right steering tie rod failed. Prior to this I had complained several times to the service department abo mileage, I had to pay for repairs when the right steering tie rod failed. Prior to this I had complained several times to the service department about a clunking noise from the front end when driving over small bumps in the road. I was told when I left the vehicle my cost would be $320.00, however when I picked it up it was $479.00. The service manager did not offer Honda warranty assistance phone number, but I did request it. Vehicle does not have the clunking noise after replacement parts were installed, so I'm happy what that. No courtesy wash either. More

by rbell1944 Verified Customer Verified Customer

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I purchased my CRV new from another dealer, since delivery I've had it in this shop 2 time for a clunking noise from the front end not able to find. The right tie rod broke while my wife was driving delivery I've had it in this shop 2 time for a clunking noise from the front end not able to find. The right tie rod broke while my wife was driving and had it towed to Basney. I explained the vehicle was never in a crash and the clunking noise persisted. Because the vehicle has 37000 I had to pay with no Honda warranty available. The estimate I was told was $320.00, when I picked up the bill was $479.00. The service manager did not offer me the phone number of Honda customer assistance service, I had to ask for it to try to get reimbursed. The vehicle does not have the clunking noise now and it seems good. I'm surprised the vehicle was not given a courtesy wash. More

by rbell1944 Verified Customer Verified Customer

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Friendly people and prompt service in a clean environment. They took care of my problems quickly. environment. They took care of my problems quickly. More

by foo987 Verified Customer Verified Customer

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