Dealership Experience
8 yrs, 3 mos
Industry Experience
54 yrs, 9 mos
Languages Spoken
English
121 Reviews
Write a Review121 Reviews of Alan Royce
February 25, 2022
Basney has always done right by me and my car. They are very transparent and get work done in a timely manner. I am very satisfied with all the work they have done. They are very transparent and get work done in a timely manner. I am very satisfied with all the work they have done. More
Other Employees Tagged: Brian Lynn, Brad Pankow
January 17, 2022
The guys at Basney Honda are super great people to work with. They got my car in quickly with little wait time. with. They got my car in quickly with little wait time. More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
January 03, 2022
Alan in Service was very helpful in resolving my issue. I much appreciate having a service center I can trust. I much appreciate having a service center I can trust. More
Other Employees Tagged: Austin Aufie
November 11, 2021
Don’t feel valued as a customer. Work done isn’t guaranteed. I’ve had a lot of work done on my vehicle there, and I haven’t been happy with the quality. If you question the sales advisors about the guaranteed. I’ve had a lot of work done on my vehicle there, and I haven’t been happy with the quality. If you question the sales advisors about the work they talk down to you and treat you poorly. More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
October 08, 2021
This was my first visit to this place . I liked the customer srvice and service they provided. customer srvice and service they provided. More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
September 06, 2021
Best service all service men are very very nice & helpful specially AUSTIN is best guy Iam with Basney Honda sixteenth years best sales Persons but 2013 use car manager rude bad attitude only person I don’t specially AUSTIN is best guy Iam with Basney Honda sixteenth years best sales Persons but 2013 use car manager rude bad attitude only person I don’t like him More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
August 28, 2021
Basney service is quick, efficient, and all personnel are super friendly. My experience at Basney service is alway positive and the final coat always lines up with the estimate, so there are no unwanted surp super friendly. My experience at Basney service is alway positive and the final coat always lines up with the estimate, so there are no unwanted surprises. Great company! More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
July 12, 2021
Fantastic service! Love how reliable and friendly the staff is. Would highly recommend for all of your needs and I don’t even own a Honda. staff is. Would highly recommend for all of your needs and I don’t even own a Honda. More
Other Employees Tagged: Chip Basney, Jay Basney, Ron Lemanski, Ken Bloss, Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
June 26, 2021
Had repair finished but every time they wash our vehicle they damage it. Talked to management about it and was told it's my responsibility to get it fixed. Trim piece was even in the wash bay at Basney and they damage it. Talked to management about it and was told it's my responsibility to get it fixed. Trim piece was even in the wash bay at Basney and they denied any wrong doing. Their car wash has damaged my vehicle 2 times in a row. Please do not ever wash my car after repairs because it cost me money every time. More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
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