Dealership Experience
8 yrs, 2 mos
Industry Experience
54 yrs, 8 mos
Languages Spoken
English
119 Reviews
Write a Review119 Reviews of Alan Royce
May 21, 2021
I have been trying since mid April to get a refund for the new battery which replaced one which turned out to be still under warranty. A phone call and 3 visits to Basney and I still haven’t gotten the re the new battery which replaced one which turned out to be still under warranty. A phone call and 3 visits to Basney and I still haven’t gotten the refund despite being told at each visit that a check had been issued and mailed. More
April 24, 2021
Needed some work done on my 8 yr old car. The service department quoted a price and a time and both were met. They even washed my car when done. Basney is the only place I trust to work on my Honda’s. department quoted a price and a time and both were met. They even washed my car when done. Basney is the only place I trust to work on my Honda’s. More
Other Employees Tagged: Brad Pankow, Don Perkins III
April 19, 2021
Fast service great people to deal with friendly and knowledgeable. Service department personnel was great in letting me know what needed to be done awesome knowledgeable. Service department personnel was great in letting me know what needed to be done awesome More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
February 05, 2021
Basney Honda has gone above and beyond with a recent engine repair on our Odyssey. If you are looking for a new vehicle or repairs, I highly recommend Basney Honda! engine repair on our Odyssey. If you are looking for a new vehicle or repairs, I highly recommend Basney Honda! More
Other Employees Tagged: Chip Basney, Jay Basney, Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
January 19, 2021
Finished the oil change faster than promised. Repaired a slow tire leak as well. Very courteous, professional and attentive. They are reasonable, and listen well. slow tire leak as well. Very courteous, professional and attentive. They are reasonable, and listen well. More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
January 16, 2021
The driver of the shuttle does not use the mask properly. He leaves his nose uncovered. I reported this to the dealership and got no response. This kind of behavior is dangerous for everybody! Otherwise all He leaves his nose uncovered. I reported this to the dealership and got no response. This kind of behavior is dangerous for everybody! Otherwise all A1. Great service. More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
December 16, 2020
Been going to Basney Honda for four years. These guys are great! And been very honest & forthcoming on what service my car needs. Thank you so much Basney Honda! great! And been very honest & forthcoming on what service my car needs. Thank you so much Basney Honda! More
Other Employees Tagged: Scott Allen, Leslie Altimus, Austin Aufie, Bob Briney , Justin Bowerman, Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
October 29, 2020
Never let me down once. Once I got there I got positive energy coming from everyone. Service was quick and easy I would recommend them. energy coming from everyone. Service was quick and easy I would recommend them. More
Other Employees Tagged: Austin Aufie , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
October 03, 2020
Still waiting for a letter from Brian about loosing our old License plate. I hope somebody read this one and follow up. I will wait for a call from service department. old License plate. I hope somebody read this one and follow up. I will wait for a call from service department. More
Other Employees Tagged: Brian Lynn
September 11, 2020
A little bit of a driver to get to Basney but once I was there. From the service writer to the service management and the tech a job well done, Quick, easy and at the agreed upon price. I will return there. From the service writer to the service management and the tech a job well done, Quick, easy and at the agreed upon price. I will return More
Other Employees Tagged: Bob Briney , Brad Pankow, Don Perkins III
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