Alan Saaverda-Aura | Page 2

Extremely helpful and comforting. Very informative and precise. Excellent customer service from the team! 10/10!!! Very informative and precise. Excellent customer service from the team! 10/10!!! More

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Russ Darrow staff is great, sales and service. if they weren't I would not continue to go there. And I would not have just bought my new car there. if they weren't I would not continue to go there. And I would not have just bought my new car there. More

by WVBROOKS Verified Customer Verified Customer

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Everyone one at this dealership is very attentive with your needs and wants, especially JP Lopez. your needs and wants, especially JP Lopez. More

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Very respectful, cordial ,and prompt. Had a very satisfied experience. I always work with JP and Adam. Had a very satisfied experience. I always work with JP and Adam. More

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I enjoy working with Adam every time I walk in the Russ Darrow! I love my New Altima ! It’s great on gas and I’m in love with my hands free apple car play! I would go back again and again. Darrow! I love my New Altima ! It’s great on gas and I’m in love with my hands free apple car play! I would go back again and again. More

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Son muy atentos y responden todas las preguntas, y nuestras dudas, volveremos y los recomendamos sin duda. nuestras dudas, volveremos y los recomendamos sin duda. More

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Absolutely fantastic people , no xx , direct and clear communication, if you love your time , go there . Special thanks to Ken Craig and Alan. communication, if you love your time , go there . Special thanks to Ken Craig and Alan. More

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Jae and LJ were excellent at keeping me informed while they found the vehicle I wanted. they found the vehicle I wanted. More

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I put a $1,000 deposit down to buy a specific car there. When I arrived to purchase it they had me sit around for an hour and a half telling me that they were working on the paperwork only for me to find ou When I arrived to purchase it they had me sit around for an hour and a half telling me that they were working on the paperwork only for me to find out that they had sold the car someone else the previous day. The salesperson and the manager were not forth right about anything. I spent 5 hours there waiting for them to find a another car for me from Rohrman In Kenosha. When I finally drove the car home I noticed a Rattle and at the hood was moving. I was on the freeway at the time and had to pull over on the shoulder and get out and slam the hood tight to shut it. Horrible experience all the way around. More

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My wife and I have been looking for a lightly used Acura SUV. We worked with Robin from Mazda. She was knowledgeable and Friendly. She made our car buying experience less stressful than we anticipated. In SUV. We worked with Robin from Mazda. She was knowledgeable and Friendly. She made our car buying experience less stressful than we anticipated. In an industry that salespeople are typically very pushy with high pressure, she was the exact opposite and we are grateful. More

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