Albert Berisha | Page 6

It was difficult and exceedingly long to secure the necessary parts to perform the service but I received regular updates while waiting. . Once secured, the service was performed well and my vehicle i necessary parts to perform the service but I received regular updates while waiting. . Once secured, the service was performed well and my vehicle is now in good working order. More

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Overall, I’m very satisfied with MB of Boston. Both the sales and service advisors are knowledgeable, courteous and willing to work with their clients in the interest of reaching a good solution. Both the sales and service advisors are knowledgeable, courteous and willing to work with their clients in the interest of reaching a good solution. In my particular case, maintenance service, the offered flexibility to customize such service to a particular situation is valuable to me. Things that I don’t like so much: wait times for walk-ins consultations and, of course, the cost of certain service tasks… More

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Great customer service, time consideration was important. Very professional! Very welcoming. Education on services provided Very professional! Very welcoming. Education on services provided More

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Albert Berisha is hands down the best service adviser I have ever dealt with anywhere. Every time the service experience is as good as it gets.! have ever dealt with anywhere. Every time the service experience is as good as it gets.! More

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Always taken care by Schneider gilly Mike Robinson Jimmy, and Ryan ! Wouldn’t want to go anywhere else ! and Ryan ! Wouldn’t want to go anywhere else ! More

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Always a great experience at Somerville Mercedes service department. Albert especially deserves five stars! From the moment you pull into the service area and through the entire process you feel like a prio department. Albert especially deserves five stars! From the moment you pull into the service area and through the entire process you feel like a priority. More

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Michael Robinson always does a great job of taking care of my vehicle and myself. He keeps me well informed of the progress of my vehicle's repairs. I take all of my Mercedes for repairs and service at t of my vehicle and myself. He keeps me well informed of the progress of my vehicle's repairs. I take all of my Mercedes for repairs and service at the Somerville location. I can feel comfortable knowing that the repairs are done right the first time and I am in good hands with Michael Robinson as my Service professional. More

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All the best around very informative helpful and a good snacks too!!!! And everything is beautiful there every time I go there especially the free car wash and they have a great service department as well snacks too!!!! And everything is beautiful there every time I go there especially the free car wash and they have a great service department as well More

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Very pleased with MB Boston and the service manager. They found two difficult intermittent problems and took care of them. I feel they did a great job and deserve praise for professionalism and quality They found two difficult intermittent problems and took care of them. I feel they did a great job and deserve praise for professionalism and quality of work. The whole team worked together to make my experience there the Best. More

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Great dealership with outstanding service and communication skills. They take care of customers with respect. communication skills. They take care of customers with respect. More

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