Albert Berisha | Page 6
Director of Customer Care
Mercedes-Benz of Boston
259 McGrath Hwy
Somerville, MA 02143
191 Reviews
Write a Review191 Reviews of Albert Berisha
October 14, 2024
I had a great experience with the service department as usual. Albert and hit team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dealersh usual. Albert and hit team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dealership and especially the service department to my friends and family! More
October 09, 2024
I had a great experience with Albert Berisha, the service manager at the Mercedes dealership in Boston. Albert was highly knowledgeable and attentive, taking the time to explain the services needed f service manager at the Mercedes dealership in Boston. Albert was highly knowledgeable and attentive, taking the time to explain the services needed for my vehicle in a clear and concise manner. His professionalism and genuine care for customers stood out, making the service process smooth and hassle-free. I appreciate his commitment to quality and customer satisfaction. Highly recommend working with him for any service needs! More
October 02, 2024
The professionalism and attentiveness Albert displayed made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his politeness. It’s always refreshing to meet people who excel in their craft and maintain such courteous attitudes. Signed a satisfied customer; Michelle Reese. More
Other Employees Tagged: Rob Tinkham, Patrick Titshaw, Schneider Limose, Edgar Santana , Kim Do, Seth car rentals, polite and accommodating.
October 01, 2024
Boston MB folks always work hard on behalf of their customers, If something does go wrong, it is usually the fault of Mercedes Benz nationwide systems problem (e.g., lousy inventory management on the n customers, If something does go wrong, it is usually the fault of Mercedes Benz nationwide systems problem (e.g., lousy inventory management on the new EQE supply chain. More
September 22, 2024
It was difficult and exceedingly long to secure the necessary parts to perform the service but I received regular updates while waiting. . Once secured, the service was performed well and my vehicle i necessary parts to perform the service but I received regular updates while waiting. . Once secured, the service was performed well and my vehicle is now in good working order. More
September 20, 2024
Overall, I’m very satisfied with MB of Boston. Both the sales and service advisors are knowledgeable, courteous and willing to work with their clients in the interest of reaching a good solution. Both the sales and service advisors are knowledgeable, courteous and willing to work with their clients in the interest of reaching a good solution. In my particular case, maintenance service, the offered flexibility to customize such service to a particular situation is valuable to me. Things that I don’t like so much: wait times for walk-ins consultations and, of course, the cost of certain service tasks… More
September 19, 2024
Great customer service, time consideration was important. Very professional! Very welcoming. Education on services provided Very professional! Very welcoming. Education on services provided More
Other Employees Tagged: Matt Stoddard, Anthony Dinardi, Erika Pineda, Michael Robinson, Ryan Ramsingh, Schneider Limose
August 23, 2024
Always taken care by Schneider gilly Mike Robinson Jimmy, and Ryan ! Wouldn’t want to go anywhere else ! and Ryan ! Wouldn’t want to go anywhere else ! More
Other Employees Tagged: Matt Stoddard, Anthony Dinardi, Jimmy Maniatis, Michael Robinson, Ryan Ramsingh, Schneider Limose
August 05, 2024
Always a great experience at Somerville Mercedes service department. Albert especially deserves five stars! From the moment you pull into the service area and through the entire process you feel like a prio department. Albert especially deserves five stars! From the moment you pull into the service area and through the entire process you feel like a priority. More
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