Check out Albert McLing's reviews on DealerRater

December 02, 2025

Dealership Rating

Employee Rating

They have a good inventory We had an issue about a second key and they resolved it to our satisfaction key and they resolved it to our satisfaction More

by donnahertz

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Albert McLing

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Dec 02, 2025 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Dec 02, 2025 -

donnahertz responded

Thank you for responding to our concern about a second key.

November 29, 2025

Dealership Rating

Employee Rating

Buying my Toyota 4-Runner was a no hassle, great experience. I will recommend buying a car from Toyota Klamath Falls to friends and family! experience. I will recommend buying a car from Toyota Klamath Falls to friends and family! More

by LORENABERG7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Kevin Bicknell, Juan Maldonado , Vanessa, and Marco, and Krystal (finance)

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Nov 29, 2025 -

Klamath Falls Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 28, 2025

Dealership Rating

Employee Rating

Every one was professional and courteous and got the job done in a timely manner. I would definitely recommend Klamath Falls Toyota to family and friends or anyone else looking to get their vehicle fixed up done in a timely manner. I would definitely recommend Klamath Falls Toyota to family and friends or anyone else looking to get their vehicle fixed up without worrying about the headaches of most mechanic shops. More

by FIREFLY8008

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

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Nov 28, 2025 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 23, 2025

Dealership Rating

Employee Rating

Manny and Francisco were awesome. They were attentive, and very assistive in my problem. I was able to get things done with them. I plan on being back. They were attentive, and very assistive in my problem. I was able to get things done with them. I plan on being back. More

by jessekasik

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell, Juan Maldonado

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Nov 23, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 23, 2025

Dealership Rating

Employee Rating

Fast and great service good customer service recommended others to go there thank you for service others to go there thank you for service More

by Darlene

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell, Juan Maldonado

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Oct 23, 2025 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 22, 2025

Dealership Rating

Employee Rating

Always helpful, warm and kind willing to hear you out and address your needs thank you! address your needs thank you! More

by NONE25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

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Oct 22, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 17, 2025

Dealership Rating

Employee Rating

Thank you for your good service, fast and friendly. The service staff are knowledgale and helpful. The service staff are knowledgale and helpful. More

by NONE25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

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Oct 17, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 14, 2025

Dealership Rating

Employee Rating

Excellent, prompt, friendly service! I would highly recommend this service center! I am planning to return on my next visit to the area! I would highly recommend this service center! I am planning to return on my next visit to the area! More

by flora.hunah

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Snipes, Lana Lee, Kevin Bicknell , Francisco

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Oct 14, 2025 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 11, 2025

Dealership Rating

Employee Rating

Everything was great I found the car that I was looking for and that’s all that matters for and that’s all that matters More

by stefftaylor66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 11, 2025 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 07, 2025

Dealership Rating

Employee Rating

Very friendly staff 💯 really recommend they help me with what I need it to get done on my car what I need it to get done on my car More

by monicar2748monica

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

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Oct 07, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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