Albert Nkansa

I recently purchased a vehicle through Bell Audi /Salesperson Omani, and I couldn't be happier with the experience. From start to finish, the process was smooth, transparent, and stress-free. The sa /Salesperson Omani, and I couldn't be happier with the experience. From start to finish, the process was smooth, transparent, and stress-free. The sales team was knowledgeable, patient, and genuinely focused on helping me find the right car for my needs, rather than simply making a sale. I was provided clear information on pricing, financing options, and vehicle features, and there was no pressure throughout the process. I highly recommend Bell Audi & Omani to anyone looking for a trustworthy and professional car-buying experience! More

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I had a wonderful experience at Bell Audi in Edison. Omnia from sales made me feel comfortable right away. She was so kind and personable. She goes above and beyond for her clients. The manager Albert a Omnia from sales made me feel comfortable right away. She was so kind and personable. She goes above and beyond for her clients. The manager Albert and Jeff from finance were also great. They took their time with us until we were comfortable closing the deal. Their customer service is top tier. I had an issue with my tire..I contacted Omnia and explained what happened. She told me to come right in and they took care of me right away. Stress-free!! I would definitely recommend you check them out if in the market for an Audi. Thank you everyone! More

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I'm updating my review of Bell Audi AGAIN! It's now February of 2025 and I was recently in a motor vehicle accident. After taking the car to an auto body for repairs I was informed that the ca It's now February of 2025 and I was recently in a motor vehicle accident. After taking the car to an auto body for repairs I was informed that the car had been in a previous accident and shoddy repairs were made to the cars body. None of this was disclosed to me at the time of purchase. LET THAT BE A WARNING TO ALL PROSPECTIVE BUYERS. And if I wasn't in an accident I would have never found out! If you buy a car there you deserve what you get. It’s October 2023, and it’s been 3 months since I purchased my rs5 at Bell Audi. Recently the car was making strange noise while driving so I brought it to another dealership to diagnose only to find out that the shocks and struts are bad on the entire car, Something NOT covered under the certified pre owned warranty. I’ve bought a few cars over the years and this was the worst car buying experience of my life. Literally the week I drove off the lot, things starting going wrong. My key fob died the day after I took the car home, I changed the battery and it still doesn’t work half the time. Not a big deal right? If you have $700.00 for a new key to be programmed for you car!! I called and emailed my salesman Ade and he replied TWO weeks later. It’s been three months since I purchased my car and I’m still waiting for the second key they promised me when I bought the car!! Then it took TWO months to get the registration for the car. I contacted the sales manager Eric Feldman. I contacted him several times and every time he replied “ I’ll look into it and get back to you” he never did resolve any of the issues I am having with the car. Keep in mind I just paid more then $65,000 for this pre-owned car! Every car I ever purchased, always had an inspection sticker and this car should have still had the NEW car sticker on it, it’s not even four years old. This car had no sticker. The general manager made nothing but false and empty promises from the beginning, just like his subordinates. The situation is so bad that the Attorney general of New Jersey and consumer affairs is now investigating the case. I didn’t know that Bell Audi has a D- rating with the BBB, I wish I knew before I went there. Please check out the BBB website and take a look at the numerous complaints. Also check out the reviews elsewhere, there are many and we can’t all be wrong! If your looking for a stressful buying experience then Bell Audi is your dealership. If you want to be ignored after you drive off the lot, then Bell Audi is your dealership. I wouldn’t recommend this dealership to my worst enemy. Seriously. READ THE COMPLAINTS ON THE BETTER BUSINESS BUREAU WEBSITE! ITS EYE OPENING FOR ANY PROSPECTIVE BUYER!! UPDATE: Its January 2024 and Below you will see the management replying to my review. What I want you to know is they replied 7 months after I posted the initial review. SEVEN MONTHS.. That is indicative of my experience with this dealership.Dear sir, your not fit to wash my car, never mind service it. More

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Omnia was extremely helpful, professional and made the car buying experience pleasant. Kudos as well to her manager Albert. The sales team at Bell Audi is why we're on our third car from from there. car buying experience pleasant. Kudos as well to her manager Albert. The sales team at Bell Audi is why we're on our third car from from there. More

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Great service! Omnia , Albert, and Jeff were amazing. Omnia was very patient and helpful during our car buying process! She was with us from start to finish .This Omnia , Albert, and Jeff were amazing. Omnia was very patient and helpful during our car buying process! She was with us from start to finish .This is our third time purchasing a vehicle from Bell Audi and they always make our experience great!! More

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Sales team are warm and welcoming, they worked very efficiently on getting my new care in time. efficiently on getting my new care in time. More

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This dealership is Efficient, honest, and clean. Great experience, would definitely recommend and would go back again in the future. Great experience, would definitely recommend and would go back again in the future. More

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Bell audi has great people working throughout the dealership! Highly recommended to all! Sales financing and service is high quality! dealership! Highly recommended to all! Sales financing and service is high quality! More

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The sales manager, Albert, is superb. The service personnel are extremely courteous, and I believe the mechanics are skilled. Be warned though, that if you aren’t under warranty, repairs The service personnel are extremely courteous, and I believe the mechanics are skilled. Be warned though, that if you aren’t under warranty, repairs cost a fortune. More

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Id like to start off by saying despite the recent hacking of dealership info. My sales associate Christine and her finance team members rennoy and albert set out on a journey to accommodate my every need fro of dealership info. My sales associate Christine and her finance team members rennoy and albert set out on a journey to accommodate my every need from start to finish with my car purschasing process. From offering 🫴 beverages and dinner to crunching numbers to fit my criteria. Awesome experience. This dealership is located nearly 3 hours from my home but they have a lifetime customer. God bless these Team members for making a nerve wrecking process to an easy comfortable and smooth transaction More

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