Easy to work with and to the point.
The fact that I did not have to spend my whole day at the dealership was refreshing.
The fact that I did not have to spend my whole day at the dealership was refreshing.
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by WSHANNON93
Verified Customer
Verified Customer
May 09, 2025 -
Maus Acura of North Tampa responded
Thank you so much for joining the Maus Family, we truly appreciate you and if you need anything in the future we are here to help you out! Thank you again for being a valued customer and new family member!
Albert and Nathan were amazing!
No pressure and they both went out of their way to ensure I was happy throughout the process.
No pressure and they both went out of their way to ensure I was happy throughout the process.
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by BDANAHER1
Verified Customer
Verified Customer
May 09, 2025 -
Maus Acura of North Tampa responded
Hey BDanaher1, Thank you so much for the positive feedback. We truly appreciate the feedback, and hope you know if you need anything we are here to help! Thank you again and have a great week!
Very helpful and knowledgeable about product.
It was a pleasure shopping there. Will be back
It was a pleasure shopping there. Will be back
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by Fabianchavez2016
Verified Customer
Verified Customer
Maus Acura of North Tampa
I purchased a Ford Expedition
for $34,000 from Maus Acura, and the staff assured me it was a clean, accident-free vehicle. However, just a week later, I took it to a Ford dealersh
for $34,000 from Maus Acura, and the staff assured me it was a clean, accident-free vehicle. However, just a week later, I took it to a Ford dealership for an inspection, where I was informed that the car had been in two unreported accidents.
When I raised my concerns with Albert White, the General Manager at Maus Acura, he offered to buy it back for $30,000—meaning I would lose $4,000 in just 10 days. His response? “We buy and sell cars every day.”
After further research, I discovered that this dealership buys vehicles at auction with previous issues, repairs them, fails to report the damage to Carfax, and then sells them as if they have a clean history.
I feel ripped off and want to warn others: Stay away from this dealer and don’t fall victim like I did. Do business with honest people, not fraudsters. You continue to deceive me. At the time of sale, I was not informed that this car had been purchased from the Enterprise rental company.
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by Genti
Mar 05, 2025 -
Genti responded
Maus Acura of North Tampa
In February, I traded in my 2022 Chevrolet Suburban at this dealership for a 2021 Ford Expedition. Two weeks later, a Ford dealer inspection revealed that the car had been previously damaged, repaired in two places, and none of this was disclosed or reported on Carfax. Additionally, the dealer failed to inform me that the vehicle had been used by Enterprise Rental Company.
When I contacted General Manager Albert White about this, he told me they would not take the car back and suggested I either sell it elsewhere or take legal action.
After further research, I discovered a disturbing pattern: Maus Acura purchases vehicles at auction, whether damaged or not, repairs them, sells them, and does not report the repairs on Carfax.
I feel completely deceived and taken advantage of. If you are considering doing business with this dealership, think twice. Work with honest dealers who stand by their word—don’t fall victim to fraudulent practices like I did.
Yesterday, they made me another offer: bring in the Ford for $30,000, and they would sell me another vehicle similar to the one I originally traded—while asking me to add another $10,000.
Losing $10,000 in just three weeks is outrageous. This deal makes no sense. If you’re thinking about buying from this dealer, get a specialist to inspect the car beforehand, or you may end up in the same situation. Don’t fall for their scams. You continue to deceive me. At the time of sale, I was not informed that this car had been purchased from the Enterprise rental company.
Mar 08, 2025 -
Genti responded
People, when you buy cars from this dealer, be careful. They sell cars that were previously used by rental car companies, and they do not disclose this information at the time of sale. I bought my car with a clean Carfax report, and after a few days, I discovered that my car had been damaged and repainted. This dealer buys damaged or problematic cars, fixes them, does not report the issues, and sells them as if they were clean.
I am currently waiting for a sales report from Enterprise Oklahoma for my car, and soon I will take them to court for scamming me. If anyone else has similar complaints, please contact me at memagenti@gmail.com, and together we will show them in public court that the time for scams is over.
I will update my case on this page every day.
grateful for a smooth experience with car buying.
Much less friction than other dealerships I have bought from in the past.
Much less friction than other dealerships I have bought from in the past.
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by llarson1978
Verified Customer
Verified Customer
Great experience buying a new car.
Lee Houston is a phenomenal salesman and helped me out with the whole buying process
Lee Houston is a phenomenal salesman and helped me out with the whole buying process
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by ANDYHIPPELY
Verified Customer
Verified Customer
Maus Acura Rocks!
Couldn’t ask for better service! 2025 MDX S type ♥️ love her already. Reached out on a Saturday, and Brittany Casanova called within minutes and we c
Couldn’t ask for better service! 2025 MDX S type ♥️ love her already. Reached out on a Saturday, and Brittany Casanova called within minutes and we closed on Tuesday with exactly what I wanted!
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by bertrambobbie
Verified Customer
Verified Customer
Other Employees Tagged:
Brittany Casanova, Natalie Martinez
Purchased RDX 2025.
Purchase went smoothly. Price was negotiated prior to vehicle pick up. I would recommend this dealership.
Purchase went smoothly. Price was negotiated prior to vehicle pick up. I would recommend this dealership.
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by DAVIDRABINDRA
Verified Customer
Verified Customer
First class.
Super friendly. Pleasure to do repeat business with. Very customer focused. Thank you.
Super friendly. Pleasure to do repeat business with. Very customer focused. Thank you.
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by Mattfelds
Verified Customer
Verified Customer
I have had top notch service every time.
Zero complaints. Highly recommend. Whether purchasing, leasing or service.
Zero complaints. Highly recommend. Whether purchasing, leasing or service.
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by sunshiney0
Verified Customer
Verified Customer