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Alec Van Hecker
131 Reviews
My Name is Alec. I was born in Orlando,Florida and before kindergarten started my family and I moved to Wisconsin where I have happily lived for the last 20 years! I am as they say a family man. I pride myself around family and when I am not working you could probably find me with them! I love sports but my favorite sport is basketball, FEAR THE DEER! I also love to workout and hangout with friends in my free time. I am new to the Braeger family but I always try to go above and beyond with my work so even though I may be new to the car business I have always been such an easy, and caring person to talk to. I look forward to helping making the process of buying a car comfortable and easy! So stop on down and don't hesitate any longer I will be waiting to help get you in a car you love!
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131 Reviews of Alec Van Hecker
June 23, 2023
Everyone was atttentive to questions and very respectful of my time. I came back 4 days later to have a small blemish repaired in a leather seat. That appointment was completely arranged by Ryan and the exp of my time. I came back 4 days later to have a small blemish repaired in a leather seat. That appointment was completely arranged by Ryan and the experience was flawless. Would highly recommend this trio of professionals. More
by rtd1973
Verified CustomerOther Employees Tagged: Ryan Heine , Daniel Garcia
June 16, 2023
I've had my car for a couple weeks now, and no issues have arisen. I am pleased with the service and process of purchasing this vehicle. I have not yet needed to resolve any issues with this vehicle, nor have arisen. I am pleased with the service and process of purchasing this vehicle. I have not yet needed to resolve any issues with this vehicle, nor have I needed additional service, so...for now, we're great. Hopefully I never have to change this review...and they seem to genuinely care, so...cool. More
by darrellmcquay6
Other Employees Tagged: Christopher Jankowski
June 10, 2023
Very efficient helpful knowledgeable compassionate. Did not waste time. No nonsense straight to the point. Certainly will recommend to my friends Did not waste time. No nonsense straight to the point. Certainly will recommend to my friends More
by NAVTEJPUREWAL
Other Employees Tagged: Dan Baumann , J.J. Pucel, Nick Strickling
April 04, 2023
I had a great time dealing with the Lake Ford team. this is my 2nd vehicle that I bought through Lake, and I look forward to my next purchase with them as well. this is my 2nd vehicle that I bought through Lake, and I look forward to my next purchase with them as well. More
by DamienV
Other Employees Tagged: Ryan Heine
March 24, 2023
Great experience, did not feel like I was being scammed or being upsold on anything. Great car, one of the best showrooms in Milwaukee! or being upsold on anything. Great car, one of the best showrooms in Milwaukee! More
by INSPECTOR60
Other Employees Tagged: Ryan Heine , Daniel Garcia
March 18, 2023
Got to Green Bay had tires looked at 1 tire was shot, should not have passed inspection, bed of truck was filthy, called Alec basically made me feel like I was lying to him. Said “I’m sorry but I’m going should not have passed inspection, bed of truck was filthy, called Alec basically made me feel like I was lying to him. Said “I’m sorry but I’m going to have to trust my guys”. Wasn’t asking for anything, said he would call me back, still waiting. Ordered 4 new tires on my own. One tire was 11/32, two tires at 9/32, 1 tire varied between 6/32 and 4/32, wearing unevenly was shot. Happy with truck, had inspection been legit and replaced tire would have been great experience now wondering where else corners were cut. Guess I’ll find out. More
by johnlaux23
Other Employees Tagged: Ryan Heine
March 02, 2023
Poor communication on issue with vehicle, I understand its a used vehicle but the issue was easily noticeable after we left the lot. Vehicle could have been cleaned better also and scratches fixed on inte its a used vehicle but the issue was easily noticeable after we left the lot. Vehicle could have been cleaned better also and scratches fixed on interior. More
by GIESEALEXANDER95
Other Employees Tagged: Ryan Heine, Alec Williams
March 01, 2023
2023 ford F150 with 700 miles having issues with the Ford Pass connection to the vehicle, was told its a app feature and wont be fixed till June. Took it in February 2023. One of the main reasons I purcha Pass connection to the vehicle, was told its a app feature and wont be fixed till June. Took it in February 2023. One of the main reasons I purchased the truck was the auto start of the vehicle. Same issue with our 2020 ford explore. the explanation of the service department and how it was handled to a client that has bought 7 vehicles from that dealership, maybe its time to move on from lake ford. More
by Church
November 21, 2022
Alec was extremely friendly and helpful. The environment was clean and welcoming. Everything went smoothly and I an happy to say that Lake Ford earned a customer for life. Thank you so much The environment was clean and welcoming. Everything went smoothly and I an happy to say that Lake Ford earned a customer for life. Thank you so much Alec for making the process of purchasing the Is300 smooth and easy. Would definitely give Alec a 10 stars for going above and beyond. More
by MXIONG23
Other Employees Tagged: Daniel Garcia, Nick Strickling
November 09, 2022
Very good experience. I was able to reach what I believe was a fair deal and come to the elusive “win win”. Only improvement would be having both key fobs programmed for t I was able to reach what I believe was a fair deal and come to the elusive “win win”. Only improvement would be having both key fobs programmed for the vehicle before delivery. More
by 1Lamparek$
Other Employees Tagged: Daniel Garcia, Brandon Russo
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