53 Reviews
Write a Review53 Reviews of Alec Williams
January 17, 2023
Extremely good service. The salesman was very knowledgeable about the vehicle that he was selling and the others that it was compared to. I would definitely recommend Lake F The salesman was very knowledgeable about the vehicle that he was selling and the others that it was compared to. I would definitely recommend Lake Ford to anyone I knew that was looking for a vehicle. More
Other Employees Tagged: Daniel Garcia
January 13, 2023
You better watch everything CLOSE when doing paperwork or they will CON you out of money. Cost me extra for brand new plates when I specifically requested a transfer and even gave them my registration at the they will CON you out of money. Cost me extra for brand new plates when I specifically requested a transfer and even gave them my registration at the time of purchase. When confronted they denied this and said that I signed for this when I signed for title and registration NOT new plates. After they finally admitted a mistake was made they still refused to make it right, and now I'm out more money and time at the DMV to fix their problem. I wish I would have trusted someone else with my purchase than these crooks More
Other Employees Tagged: Daniel Garcia
January 07, 2023
Not satisfied. .promises were broken, no willingness to compromise, disappointing for such a large purchase .promises were broken, no willingness to compromise, disappointing for such a large purchase More
Other Employees Tagged: Dan Baumann, Ryan Heine
October 31, 2022
Excellent Service. I do n't know who Ryan Heine is but my interactions with everyone have been great. I particularly want to call out a positive for Jim Bremmer in th I do n't know who Ryan Heine is but my interactions with everyone have been great. I particularly want to call out a positive for Jim Bremmer in the service department. He is awesome. More
Other Employees Tagged: Ryan Heine
October 18, 2022
We found Lake Ford through the Costco auto program. Alec was super quick to contact us. He was also extremely friendly and helpful, making sure all of our questions and requests were addressed. Alec was super quick to contact us. He was also extremely friendly and helpful, making sure all of our questions and requests were addressed. More
Other Employees Tagged: Matthew Maneage , Daniel Garcia
September 02, 2022
Great customer care and as well a very seamless overall process in working with the entire Lake Ford Team (Alec, Alec, AJ, Ryan and Matt) to complete my purchase process under a necessary time constraint. process in working with the entire Lake Ford Team (Alec, Alec, AJ, Ryan and Matt) to complete my purchase process under a necessary time constraint. More
Other Employees Tagged: Ryan Heine, Matthew Maneage, Alec Van Hecker , Mr. Mopar - A.J. (Outstanding)
August 23, 2022
i had a Trade-in Representative help out the best way he can, best experience. he was very patient. Service was really great too. overall would come back and get a vehicle here when i can. can, best experience. he was very patient. Service was really great too. overall would come back and get a vehicle here when i can. More
Other Employees Tagged: Brian Teitelbaum
August 11, 2022
The process was fairly quick and painless. They gave me a honest trade in amount and was priced fairly competitively with their F-150. A lot of the small details were rushed, setting up thin They gave me a honest trade in amount and was priced fairly competitively with their F-150. A lot of the small details were rushed, setting up things in the vehicle and/or following up with conveniences they promised(I.e. free oil changes). Overall happy with the purchase. More
Other Employees Tagged: John Steele , Daniel Garcia
June 25, 2022
Matt and Alec were very helpful with my Ford Escape Plug in Hybrid. Alec spent a great deal of time introducing me to the car and all the new features of a hybrid. Matt quickly found a proper charging unit in Hybrid. Alec spent a great deal of time introducing me to the car and all the new features of a hybrid. Matt quickly found a proper charging unit after discovering the first one wasn't operational. There were a lot of challenges in getting my car from Ford due to supply chain problems but Ford and Matt kept me apprised of the progress. I understand that my plug in hybrid may be one of the first for Lake Ford and so there was a learning element for all of us. Thanks to Lake Ford, I LOVE my Escape and have had more fun driving it than any other car I have owned. (I'm 64!) More
Other Employees Tagged: Ryan Heine, Matthew Maneage, Alec Van Hecker