Alejandra Quintana | Page 2

When I arrived for my scheduled appointment (1st appointment with this new vehicle) I was directed to Josh. There were multiple people in line for him in front of me. I watched several other servi appointment with this new vehicle) I was directed to Josh. There were multiple people in line for him in front of me. I watched several other service techs standing around chatting, drinking coffee etc. Other reps had people come in drop their cars off and leave while I was standing there. What I thought was going to take 5 minutes turned into 40 just to drop the car off. Another rep finally helped me since Josh was tied up. When I came for pick up Josh was at lunch leaving only 1 rep to handle everyone coming in. Again took way longer than it should have. 1/2 hour to puck up. I understand the Genesis team is exclusive but when they aren't busy they can help. (They weren't busy) It's not a good look. More

by Ea_carroll Verified Customer Verified Customer

Print

pi pi pi pi pi pi pi pi pi pi pi pi pi pi p i' i' More

by FRANKTYRRELL12 Verified Customer Verified Customer

Print

High quality service, communication and overall staff at Tamiami. Clearly explained the services and needs available and gave me best option as a customer. Tamiami. Clearly explained the services and needs available and gave me best option as a customer. More

by acassano1 Verified Customer Verified Customer

Print

They are great to work with and very helpful they explain everything and let you know what you need to do everything and let you know what you need to do More

by D_COLOMBO Verified Customer Verified Customer

Print

Always courteous and kind service at the Tamiami Hyundai dealership. Only one issue….they did not wash the car. dealership. Only one issue….they did not wash the car. More

Print

Answered questions about the technology and when one issue was unknown how to resolve recommended another visit with more time allotted issue was unknown how to resolve recommended another visit with more time allotted More

by margiesteller Verified Customer Verified Customer

Print

Waiting areas are clean and offer a designated quiet room tv room eating section as well as outdoor seating. tv room eating section as well as outdoor seating. More

by BARBARA.BOB.ARNOLD Verified Customer Verified Customer

Print

The service department understands they have a job because of customers. This was not true some years ago when I felt bullied and talked down to. I have been treated well my last two service calls. because of customers. This was not true some years ago when I felt bullied and talked down to. I have been treated well my last two service calls. More

by SMPFEFF Verified Customer Verified Customer

Print

The service was pretty smooth and quick, servicing my car was done in the time they told me it would take. I'm very satisfied. was done in the time they told me it would take. I'm very satisfied. More

by GARGENTI2003 Verified Customer Verified Customer

Print

Alejandra and Oscar provided friendly, competent service and did their very best to help me find coupons to keep the cost of my oil change reasonable. They are valuable members of your customer service te and did their very best to help me find coupons to keep the cost of my oil change reasonable. They are valuable members of your customer service team. Greeting me by name, smiling and doing their best to accommodate my moderate hearing loss, means a great deal in establishing a welcoming environment. Please be sure to acknowledge their going over and above to create an excellent experience for this senior citizen, (me!) More

by FAYREY Verified Customer Verified Customer

Print