Alejandra Quintana | Page 5

Alejandra was a good communicator. I only bring my car in for major services intervals as I don't find this service center time efficient. Had a 48K service. Told I needed new tires I only bring my car in for major services intervals as I don't find this service center time efficient. Had a 48K service. Told I needed new tires even though you sold me new tires at 30K and said they would last to approx. 50K additional miles. 20K doesn't cut it. Either your selling suboptimal tires but charging a premium or trying to upsell during a mileage check. Either way didn't feel good. Then less than a week the car wouldn't start. Turned out I needed a new battery and that was found? Not worth my time to come to this service center again. I don't like leaving poor reviews but this is at least the 4th time I was asked for it. More

by jl Verified Customer Verified Customer

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My experience with the service center was excellent. All of the employees were very nice and helpful especially rep that was assigned to me. Felt that she cared about making sure that I was being take All of the employees were very nice and helpful especially rep that was assigned to me. Felt that she cared about making sure that I was being taken care of. More

by SDOYLE66 Verified Customer Verified Customer

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My bill said I was charged for 8qts of oil when a vehicle only uses 7qts. My husband called and they said that's how we bill it. That needs to be changed. only uses 7qts. My husband called and they said that's how we bill it. That needs to be changed. More

by PATTIBOND56 Verified Customer Verified Customer

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Service was prompt and good. Right on time. I liked my customer service representative too.l Right on time. I liked my customer service representative too.l More

by JUDITHBJOHANSEN Verified Customer Verified Customer

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As always the staff was very nice and helpful. My wife and I glad the we bought our last 2 cars from Tamiami Hyundai! My wife and I glad the we bought our last 2 cars from Tamiami Hyundai! More

by carlomolinpradel Verified Customer Verified Customer

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Alhambra was terrific,and so was service. Everything was done in time. Naples Hyundai’s top shelf Everything was done in time. Naples Hyundai’s top shelf More

by CJF7616 Verified Customer Verified Customer

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Met immediately by Alejandra as I pulled up to the service canopy. She was very friendly, smiling and well informed. She gave directions to the waiting area/restrooms and informed me that my service w service canopy. She was very friendly, smiling and well informed. She gave directions to the waiting area/restrooms and informed me that my service would be approximately 1-1.5 hrs to complete. Once complete. Alejandra called me up to the desk to explain what was completed, asked for signatures/initials then proceeded to walk me back to my vehicle. Great Customer Service. RG More

by RGOULETT Verified Customer Verified Customer

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Very professional and efficient. Great customer service, timely and reliable. Nothing more to add now Great customer service, timely and reliable. Nothing more to add now More

by NAUSHABAHMED Verified Customer Verified Customer

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Great experience. Very timely and friendly service. Loved the cleaning! But dont like the 15 word minimum survey response. Very timely and friendly service. Loved the cleaning! But dont like the 15 word minimum survey response. More

by JFERRARA5 Verified Customer Verified Customer

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Pleasant and friendly customer service. Car was done on time. Clean surroundings. Dealership under renovation but accommodating to customers. Car was done on time. Clean surroundings. Dealership under renovation but accommodating to customers. More

by Dramp2163 Verified Customer Verified Customer

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