Alejandro Diez | Page 4

Outstanding service by Lazaro and the team, got all the questions answer by service and maintenance dept questions answer by service and maintenance dept More

by torresgary68 Verified Customer Verified Customer

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Excellent customer service, prompt end efficient attention. Paula Bean is a pleasure to deal with. The best out there. attention. Paula Bean is a pleasure to deal with. The best out there. More

by albehdez Verified Customer Verified Customer

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Real good job super professional so nice communication and real real great job super professional thank you and real real great job super professional thank you More

by ALFREDOHERNANDEZ Verified Customer Verified Customer

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48 hour minimum hold time for diagnostic is unheard of, anywhere outside this dealership. . Furthermore, 6 weeks plus for a part along with “repairs” that aren’t repaired, TPS not repaired. Tires not rota anywhere outside this dealership. . Furthermore, 6 weeks plus for a part along with “repairs” that aren’t repaired, TPS not repaired. Tires not rotated as asked, add a rental you gave me makes NO financial sense. Mind you the lack of communication form both your service advisor and service manager is just absolutely asinine. Just in overall a horrid experience and I will NEVER go back here again. Had to call FCA corporate to resolve my issues, which they did. More

by Wick7144 Verified Customer Verified Customer

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Very nice and efficient in their jobs answered all my questions and were helpful to me questions and were helpful to me More

by Sochii94 Verified Customer Verified Customer

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I would recomend kendall dodge crysler because service is done right and on time and personnel is corteous done right and on time and personnel is corteous More

by Jr12680 Verified Customer Verified Customer

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I would love too acknowledge all staff at how amazing and polite everyone is! Every time I come too this dealer I leave with a smile from cheek to cheek! I would love too highlight key individuals that reall polite everyone is! Every time I come too this dealer I leave with a smile from cheek to cheek! I would love too highlight key individuals that really deserve the best forthcoming, Paula is extremely knowledgeable & helpful regarding everything and anything pertaining my vehicle & other vehicles of interest. She is tentative, kind, & very patient. She is one of kind & I am grateful too come across her path. We need more people like her!! Another key individual is Hugo M, an absolute sweetheart & always eager to help any & all ways possible! He has Very expansive knowledge of vehicles & all round dealership needs. Last but not least, Smiley!! He is efficient and has the fundamentals down to a T. Approachable, funny & always makes me feel welcomed! Thank you all for your help & I look forward too seeing you all soon! - Nathalie Hernandez (: More

by Nathalie Hernandez Verified Customer Verified Customer

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The worst experience ever. It took me over a month to schedule an appointment just to drop off the vehicle. I decided to call a week later after vehicle was dropped off becaus It took me over a month to schedule an appointment just to drop off the vehicle. I decided to call a week later after vehicle was dropped off because I had not heard anything from the dealer or service person to find out my vehicle wasn’t even looked at (mind you, this is my working vehicle). Not only they took almost 2 months to have ready but they probably have the worst customer service skills I’ve ever seeing. I got tired of calling day after day asking just to speak with some one and decided to drive 45 minutes to their location. The Director of the service department tells me not to worry that he will help me with this, to find out he will later do the same and not answer phone calls or return them. I’m a very patient person and I found it extremely unprofessional how this whole thing was handle, long story short DO NOT take your car this dealer to get fix unless you want to deal with the hassle. More

by RICARDO10 Verified Customer Verified Customer

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This is the best dealer to buy or service your car - every time I’m in and out with no issues every time I’m in and out with no issues More

by Jen Flo Verified Customer Verified Customer

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Kendall DCJR is knowledgeable and professional. They care about their customers repair needs and time. They care about their customers repair needs and time. More

by ACCOUNT0 Verified Customer Verified Customer

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