Alejandro Morales
Alejandro Morales at Penske Buick GMC Of Cerritos

Alejandro Morales | Page 9

Sales Representative

Penske Buick GMC Of Cerritos

18400 Studebaker Rd
Cerritos, CA 90703

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4.7
128 Reviews
4.7

128 Reviews

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128 Reviews of Alejandro Morales

March 31, 2024

Dealership Rating
Employee Rating

Great service! Than you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! More

by MEMOESPINOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about Penske Buick GMC of Cerritos's service. Your review is valued greatly and it helps us in our continuous efforts to provide quality service. Much gratitude from all of us here at Penske.

March 08, 2024

Dealership Rating
Employee Rating

Arrived at service center. No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once servic More

by ALGIOZELAYA89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Rivera, Matthew Stein, Cristina Morales, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto

March 06, 2024

Dealership Rating
Employee Rating

The price was too high for the water pump and thermostat replacement. at5 over $1500 plus it took a day to find out I wasn't under warranty first if was milage then I had then rechecked in was the years onl More

by PRES2507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stephanie

Apr 13, 2024

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your recent experience with our Service Team regarding the thermostat and pump replacement you received. Would you mind reaching out to me directly? I look forward to speaking with you. Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

March 05, 2024

Dealership Rating
Employee Rating

Clean,Friendly and fast easy definitely go back they will take care of you keep up great job More

by GUTIERREZRICARDO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristina Morales , Anthony Aguilar

Apr 13, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your 5-star review. It's great to hear our team provided responsive service during your visit. Thank you for choosing Penske Buick GMC of Cerritos.

February 23, 2024

Dealership Rating
Employee Rating

,Clarissa was very helpful,what I loved about her was her personality that’s A+ More

by ajaime197007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rivera, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto

Apr 13, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your feedback and the positive note on our team. At Penske Buick GMC of Cerritos, we strive to provide customers with excellent service. Your satisfaction is important to us.

February 17, 2024

Dealership Rating
Employee Rating

The process was smooth, only negative thing I have to say is not being able to drive with my truck right away having to come back and pick it up. More

by bagonzalez112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Penske Buick GMC Of Cerritos responded

Thank you for your review. We appreciate your patronage and are glad we could provide a smooth visit for you. If there is anything else you need or would like to discuss, please feel free to contact us at Penske Buick GMC of Cerritos.

January 29, 2024

Dealership Rating
Employee Rating

Very nice and willing to work with what we were looking for. No nonsense and straight to the point, helping me understand what would be good for my situation. More

by edwin6482
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rivera, Matthew Stein, Cristina Morales, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto

Apr 13, 2024

Penske Buick GMC Of Cerritos responded

It's always our aim at Penske Buick GMC of Cerritos to provide efficient help. We're pleased to know you found the straightforwardness useful. Thank you for the five-star review and sharing your experience with us.

January 19, 2024

Dealership Rating
Employee Rating

Awesome! ! Love the custermer service!! Good communication 👏 👌 👍 always making sure all of my issues are taking care of. Love coming here!! More

by Speedypctech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Rivera, Matthew Stein, Cristina Morales, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto

Apr 13, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your kind words. It's pleasing to hear that you had a great experience with the communication and customer service at Penske Buick GMC of Cerritos. Your loyalty means a lot to us; see you next time!

December 29, 2023

Dealership Rating
Employee Rating

From my first phone call until I drove off in my new GMC truck. They were all great. Very helpful, professional and made me feel comfortable about the purchase. More

by signhang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clarissa Vargas , Josue Moreno

Apr 12, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about your experience buying a new GMC truck at Penske Buick GMC of Cerritos. Ensuring customers feel comfortable throughout their purchase process is our priority. Thank you for choosing us.

December 25, 2023

Dealership Rating
Employee Rating

Their attention to the needs of customers is commendable. From the welcome, to the service, and the ride out.... Great work. Thank you. More

by JAETAMAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Stein

Apr 12, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about Penske Buick GMC of Cerritos. It's good to hear you value our service and attention. Take care.

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