Alejandro Morales | Page 9
Sales Representative
Penske Buick GMC Of Cerritos
18400 Studebaker Rd
Cerritos, CA 90703
128 Reviews
Write a Review128 Reviews of Alejandro Morales
March 08, 2024
Arrived at service center. No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once servic No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once service was done. Waited 4-5 hours came back and asked if vehicle was ready, again was ignored. Rep said that the car had been finished awhile ago but I was never notified. Absolute one star service, felt very uncomfortable and always just trying to speak to anyone. Wasted time waiting when I could have been told my car was ready at least one hour before. I hope to never have to deal with this dealership ever again. Have better service for the people who have purchased vehicles and not just the ones who are looking to buy. More
Other Employees Tagged: Jose Rivera, Matthew Stein, Cristina Morales, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto
March 06, 2024
The price was too high for the water pump and thermostat replacement. at5 over $1500 plus it took a day to find out I wasn't under warranty first if was milage then I had then rechecked in was the years onl replacement. at5 over $1500 plus it took a day to find out I wasn't under warranty first if was milage then I had then rechecked in was the years only 6 years expired in Oct. 2023 More
Other Employees Tagged: Stephanie
March 05, 2024
Clean,Friendly and fast easy definitely go back they will take care of you keep up great job take care of you keep up great job More
Other Employees Tagged: Cristina Morales , Anthony Aguilar
February 23, 2024
,Clarissa was very helpful,what I loved about her was her personality that’s A+ personality that’s A+ More
Other Employees Tagged: Jose Rivera, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto
January 29, 2024
Very nice and willing to work with what we were looking for. No nonsense and straight to the point, helping me understand what would be good for my situation. for. No nonsense and straight to the point, helping me understand what would be good for my situation. More
Other Employees Tagged: Jose Rivera, Matthew Stein, Cristina Morales, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto
January 19, 2024
Awesome! ! Love the custermer service!! Good communication 👏 👌 👍 always making sure all of my issues are taking care of. Love coming here!! ! Love the custermer service!! Good communication 👏 👌 👍 always making sure all of my issues are taking care of. Love coming here!! More
Other Employees Tagged: Jose Rivera, Matthew Stein, Cristina Morales, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto
December 29, 2023
From my first phone call until I drove off in my new GMC truck. They were all great. Very helpful, professional and made me feel comfortable about the purchase. truck. They were all great. Very helpful, professional and made me feel comfortable about the purchase. More
Other Employees Tagged: Clarissa Vargas , Josue Moreno
December 25, 2023
Their attention to the needs of customers is commendable. From the welcome, to the service, and the ride out.... Great work. Thank you. From the welcome, to the service, and the ride out.... Great work. Thank you. More
Other Employees Tagged: Matthew Stein

