Alejandro O' Reilly | Page 3

Set up appointment for oil change with “first service” option selected as I was unsure which service to request. Was quoted “$75-78 with tax.” At the dealership in person. The quote online sent through ha option selected as I was unsure which service to request. Was quoted “$75-78 with tax.” At the dealership in person. The quote online sent through had parks plus works package added and said customer requested air filter which was never requested. Called to speak to technician and says he will send new invoice. New invoice is $135 which was again, not the quoted price. Call to speak to technician once again. Technician says it was a mistake in quoting and that synthetic oil costs that much. Technician Hangs up. Sends new invoice. we end up paying the quoted price. However, I will never return to this dealership. We are from Ocala and will only deal with Jenkins dealerships going forward as we have now purchased 2 brand new cars and one slightly used vehicle from Jenkins over the last 8 years. We have only gotten oil changes from the jenkins dealerships and have never dealt with this type of situation with them. Parks will not get my business again. More

by samantha.mackey Verified Customer Verified Customer

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The service center has improved greatly under the new management. Everyone was very helpful. The whole process went smoothly and in a reasonable amount of time. management. Everyone was very helpful. The whole process went smoothly and in a reasonable amount of time. More

by PRPONDER Verified Customer Verified Customer

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Much better service under the new management. Appreciate the ride service. No wait time to check in. Appreciate the ride service. No wait time to check in. More

by bakntep Verified Customer Verified Customer

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I was again very pleased at the service that was provided at parks. I will use them whenever it’s necessary. at parks. I will use them whenever it’s necessary. More

by tom@pyelaw.com Verified Customer Verified Customer

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I had a great experience with everyone at Parks. Greatest me outside, clean lounge with snacks, water and TV. Great team there. Greatest me outside, clean lounge with snacks, water and TV. Great team there. More

by alejandro.oreilly Verified Customer Verified Customer

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I have purchased several vehicles from this dealership and have great service and vehicles from them and have great service and vehicles from them More

by kylee5153 Verified Customer Verified Customer

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When I arrived someone greeted me, brought me inside and went over everything that was going to be done. Alejandro O’Reilly was wonderful to deal with. He was very helpful went over everything that was going to be done. Alejandro O’Reilly was wonderful to deal with. He was very helpful More

by kokomo517 Verified Customer Verified Customer

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They kept me posted and did a great job with my oil change. They always let me know if anything else is needed. change. They always let me know if anything else is needed. More

by sammy9037 Verified Customer Verified Customer

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Courteous great customer service. Alex was so helpful. Service on the vehicle was done in a timely manner. Alex was so helpful. Service on the vehicle was done in a timely manner. More

by mwholder Verified Customer Verified Customer

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Alex was amazing. He took great care of me and make sure I was well taken care of. He took great care of me and make sure I was well taken care of. More

by sloan.lybarger17 Verified Customer Verified Customer

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