Aleksandr Yanouskiy
Aleksandr Yanouskiy at Audi Des Moines

Aleksandr Yanouskiy | Page 10

Finance Manager

Audi Des Moines

5190 Merle Hay Rd
Johnston, IA 50131

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4.7
378 Reviews

Dealership Experience

17 yrs, 10 mos

4.7

378 Reviews

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378 Reviews of Aleksandr Yanouskiy

December 17, 2021

Dealership Rating
Employee Rating

It was a smooth process and stuff was really helpful especially Mercedes .good experience for the first time there More

by jlassi-atef1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mercedes

Dec 17, 2021

Audi Des Moines responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Audi Des Moines!

December 05, 2021

Dealership Rating
Employee Rating

They had a car that fit my needs and the deal was handled effectively. I also use the service department and it is great as well. More

by PROTTENBERG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elvis Felic, Anando Sacic , Katie Cross

Dec 06, 2021

Audi Des Moines responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Elvis, Aleksandr and Katie here at Des Moines are glad to have you as a customer.

December 03, 2021

Dealership Rating
Employee Rating

Great first impression & my sales rep was very attentive!! I love my brand new Audi! More

by hacknos77
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fatima

Dec 05, 2021

Audi Des Moines responded

Thank you! Alelsandr and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Des Moines.

November 07, 2021

Dealership Rating

Had issue with programming garage door opener. Contacted Daniel, my salesperson on Friday, 10-29. Left voicemail and several texts, he said he'd call shortly and never did. Sent me a YouTube link, xxxx cu More

by sirey
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Daniel Troung

Nov 24, 2021

Audi Des Moines responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Nov 11, 2021

Audi Des Moines responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 07, 2021

Dealership Rating
Employee Rating

They installed the Audi remote start and spent time explaining how to use it. The service tech was helpful and knowledgeable More

by Dave Lyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams , Frank in service dept

Nov 08, 2021

Audi Des Moines responded

Thank you! We appreciate your business, Dave, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Des Moines.

November 02, 2021

Dealership Rating
Employee Rating

Great experience on purchasing a new vehicle from Audi of Des Moines. George Meza was also great to work with. More

by DENNIS.DELONG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Meza

Nov 02, 2021

Audi Des Moines responded

Thank you, Dennis! Here at Audi Des Moines, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 02, 2021

Dealership Rating
Employee Rating

Drove 250 miles round trip because this dealer had a car we wanted and guaranteed me we could come to terms. I was skeptical, but they backed up what they said and for my generation, keeping your word is e More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Meza , TJ Bahner

Nov 02, 2021

Audi Des Moines responded

Thank you so much for your kind words, Pete, and for taking the time to leave us this wonderful feedback. We hope you enjoy your new vehicle!

October 13, 2021

Dealership Rating
Employee Rating

Well done presentation and super quick delivery of vehicle. Appreciated the courteous attention and professional presentation. Thanks! More

by schwarckj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anando Sacic , Mercy Mickelson *****SALES DEPT. 5 STARS *****

October 13, 2021

Dealership Rating
Employee Rating

I am from out of state and found a car online that I had to have. They made sure that I got that car. Paperwork was mailed to me and they held the car for me until the next weekend when I could fly in to pi More

by samanthap
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 30, 2021

Dealership Rating

Elvis was very friendly helpful in finding the right vehicle for us and demonstrating all of the vehicles functions. More

by LISADROWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elvis Felic, Anando Sacic

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