Alen Zheng | Page 19

This dealership was the same as other Hyundai dealerships we visited, in that they all try to take advantage of you to the maximum extent possible. The MSRP for the car we bought was over 10 thousand LESS th we visited, in that they all try to take advantage of you to the maximum extent possible. The MSRP for the car we bought was over 10 thousand LESS than the price they demanded. They jacked up the price with options I didn’t need or want (and could not decline), like $500 to fill the tires with nitrogen! Then they added their “dealer markup” of almost $4000 bucks. I understand that the market right now for buying a new car is in the dealer’s favor with all the supply issues and chip shortages we see in the news, but it seems to me like doubling the price of hotels and lumber after a hurricane. We had to sit for hours in a freezing trailer because the whole place was under construction (with no bathroom except a vile, pee covered porta-potty or a real bathroom far, far away). The guy that eventually released my new car to me gave almost zero instructions on how to use the myriad of controls, and even though we showed up at 2 pm we didn’t get to drive the car away until after dark, when I could not even perform a decent inspection of it to verify the quality of the exterior or that the options I had selected were indeed included. As I stated at the beginning, I would not recommend any car dealership to anyone, they are all the same and are all eager to rip you off to the maximum extent possible. More

by dyer3 Verified Customer Verified Customer

Report | Print

I really had a great experience buying the car the manager was awesome and gave me a great deal manager was awesome and gave me a great deal More

by guanaquito1214 Verified Customer Verified Customer

Report | Print

Your sales staff Caleb was very professional and knowledgeable. He provided needed information for my new car selection and decision. knowledgeable. He provided needed information for my new car selection and decision. More

by josephytang@yahoo.com Verified Customer Verified Customer

Report | Print

Good service, fast and easy car purchasing experience. The internet manager Chris is great. Highly recommended. The internet manager Chris is great. Highly recommended. More

by VINCENTYUEN1986 Verified Customer Verified Customer

Report | Print

Made us feel like a King and Queen! Bryan and Yasser were incredible sales people!!! Explained everything very clearly so both my wife and I understood what we we’re getting. Then Bryan made sure we kn were incredible sales people!!! Explained everything very clearly so both my wife and I understood what we we’re getting. Then Bryan made sure we knew how every feature on the new Santa Fe PHEV worked. Alan in financing was the same! Even pointed out where Norm Reeves Hyundai had sold us “accessories” (cough cough ahem ahem) that were with the Hyundai contracts to begin with. 10 star experience!!!! More

by RICKFOXSPORTSDC Verified Customer Verified Customer

Report | Print

Cyrus and Solomon We're very professional, thorough and made me feel at ease. I was pleased with their service. made me feel at ease. I was pleased with their service. More

by jewel687 Verified Customer Verified Customer

Report | Print

Everyone at this dealership was excellent from start to finish. Sales associates helped me find a car I loved, sales manager Sonny saved me helping me get financing, and finance manager got me in and out t finish. Sales associates helped me find a car I loved, sales manager Sonny saved me helping me get financing, and finance manager got me in and out the door within 30 minutes. Highly recommend! More

by me17 Verified Customer Verified Customer

Report | Print

They have a great customer service and treated us with respect and answered all of our concerns. We are grateful and will be back when we need new car again and recommend them to all our friends and famil respect and answered all of our concerns. We are grateful and will be back when we need new car again and recommend them to all our friends and family. More

by CHANSHELL Verified Customer Verified Customer

Report | Print

It was really easy to set an appointment and the employees were very friendly. They helped me with my questions and my needs, and were able to assist me with satisfactory solutions. employees were very friendly. They helped me with my questions and my needs, and were able to assist me with satisfactory solutions. More

by RK91765 Verified Customer Verified Customer

Report | Print

The staff are kind and helpful, and they have helpful advice on our current situation. Was able to give a quick look on our cars to help on how to proceed forward. advice on our current situation. Was able to give a quick look on our cars to help on how to proceed forward. More

by STRIFEEXCALIBUR Verified Customer Verified Customer

Report | Print