Alex Bales

Lexus of Chattanooga responded

We love hearing this! Thank you for sharing your excitement and for trusting Lexus of Chattanooga with your car purchase. Fred is truly dedicated to caring for our guests, and we’re so glad he made you feel like part of the Lexus family from the very beginning. We’ll be sure to share your kind words with him and the rest of our team. Your recommendation to friends and family means the world to us, and we look forward to taking great care of them, too. Enjoy every mile in your Lexus!

Lexus of Chattanooga responded

Thank you, Jeremy! We’re so grateful for your kind words and thrilled Marc and our team made your experience top notch and pressure-free. Building friendships through genuine care is what we cherish most at Lexus of Chattanooga. We look forward to welcoming you back anytime—new friends are always welcome here! 🚗🤝 #LexusOfChattanooga #Omotenashi

Lexus of Chattanooga responded

That is absolutely wonderful to hear! Thank you so much for taking the time to share your outstanding experience with Lexus of Chattanooga. We are thrilled to know that you felt it was the best you've ever had. We are especially proud of Alex Bales and Cody Skipper, and it's fantastic to hear that their exceptional service, along with that of everyone else you've interacted with, made such a positive impression. We strive to provide a consistently high level of service to all our guests, and your feedback validates our efforts. Thank you again for your kind words. We truly appreciate your business and look forward to welcoming you back to Lexus of Chattanooga for many years to come.

Lexus of Chattanooga responded

Thank you for your wonderful feedback, Pennina! We're thrilled to hear that Alex provided you with exceptional service and went above and beyond to prepare your GX for your upcoming trip. Your recommendation means a lot to us! If you ever need assistance in the future, please don’t hesitate to reach out. Thank you for choosing Lexus of Chattanooga! Safe travels!