Alex Chase
Alex Chase at Colonial Nissan of Medford
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Alex Chase | Page 6

Assistant Service Manager

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.9
64 Reviews
4.9

64 Reviews

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64 Reviews of Alex Chase

April 19, 2023

Dealership Rating
Employee Rating

Once again OUTSTANDING customer service provided by Joanne and the entire service team. great job! More

by CERUNDOLO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

Apr 19, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 17, 2023

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Benn there many times and they are always excellent: professional, friendly, prompt and knowledgable.. There is no attempt to sell services but they do tell you when certain things like brakes or tires More

by tarthurturano
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

Apr 18, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

April 12, 2023

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Outstanding service and customer service, extremely thorough. I really appreciate the constant communication as well, so important! More

by ANASTASIA.KALOYANIDES
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Laura

Apr 13, 2023

Colonial Nissan of Medford responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to serving you for years to come, Anastasia. Alex Chase, Service Manager achase@nissanofmedford.com

April 10, 2023

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Always love getting my car serviced at Colonial Nissan. staff is great and service is great. They are very honest when it comes to repairs and always check in with the customer before doing anything. I hig More

by Fmartins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

Apr 10, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

April 07, 2023

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Employee Rating

I quickly and easy make appointment for my Nissan maintenance. All necessary actions were done in promised time. I am happy. More

by emorozova
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

Apr 08, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 06, 2023

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Good customer services and good services I like doing service in this place I’m verry satisfied when i do services in this place More

by mondesirrijkaardfrino
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

Apr 06, 2023

Colonial Nissan of Medford responded

Thank you for your nice words they help and they make us want to do a great job for you.

March 31, 2023

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Prompt efficient service. Professional and overall 5 stars are deserved. Will return for service again. More

by KIRKWP38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Minigan, Fred Santarpio

Apr 01, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 24, 2023

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Employee Rating

Very professional, and always diligent and friendly and direct to the point where a question is asked More

by PEARLIE.RAVENSCROFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

Mar 27, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

March 24, 2023

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Employee Rating

It was great as was everyone there, no issues at all. Don't mind at all going there. More

by ROSEMARIE.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

Mar 24, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

March 22, 2023

Dealership Rating
Employee Rating

Thank you for the great customer service provided for my 2009 Versa. I appreciated the professionalism, timely service and consideration shown by all the staff. More

by lyowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Laura

Mar 23, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

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