Alex Clothier
Alex Clothier at Mercedes-Benz of Annapolis

Alex Clothier | Page 15

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0
489 Reviews
5.0

489 Reviews

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489 Reviews of Alex Clothier

November 05, 2021

Dealership Rating
Employee Rating

Top notch service from start to finish, every time. Alex Clothier is personable and ensures my service experience is flawless. He pays attention to every detail to ensure complete satisfaction. More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2021

Mercedes-Benz of Annapolis responded

Hi Robin, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 02, 2021

Dealership Rating
Employee Rating

Alex is one of the best professionals I’ve ever met. He takes the time to get to know our needs, which is expected… but what is above and beyond is, (just to name a few examples in one visit),1) he got us More

by misswhispers01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim was so helpful, checking on me to make sure I was taken care of when I got inside.

Nov 03, 2021

Mercedes-Benz of Annapolis responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 27, 2021

Dealership Rating
Employee Rating

THANKFUL FOR MERCEDES-BENZ OF ANNAPOLISKeith Hoxter is THANKFUL FOR MERCEDES-BENZ OF ANNAPOLIS Keith Hoxter is the Head Mechanic at Mercedes-Benz of Annapolis. There is no substitute for experience. Mr. H More

by Cyberguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Leyman, Sarah Sroka, Terrence, Shane, Neek

Oct 28, 2021

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Thank you so much again for your feedback! We hope you have a great day!

Oct 28, 2021

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis - Service Center

October 20, 2021

Dealership Rating
Employee Rating

Alex took care of my service needs and went the extra mile to ensure my utmost Satisfaction. Outstanding customer support. More

by amross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2021

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Oct 21, 2021

Mercedes-Benz of Annapolis responded

Hi, your satisfaction is our top priority. We hope to be of service to you again! Take care!

October 17, 2021

Dealership Rating
Employee Rating

I AM SO HAPPY! Alex Clothier (Service Advisor) is awesome! Thanks you Mercedes-Benz of Annapolis for great customer service. More

by Cyberguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Hoxter, Shane, Terrence, Chuck, Peter

Oct 18, 2021

Mercedes-Benz of Annapolis responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

Oct 18, 2021

Mercedes-Benz of Annapolis responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

October 05, 2021

Dealership Rating
Employee Rating

Alex is a terrific Service Advisor. He knows the business and takes the time to know his customers. He trusts his mechanics and shares their value to him and to us. Working with Alex relieves stress of havin More

by Tamiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terrence is the best!

Oct 06, 2021

Mercedes-Benz of Annapolis responded

Hi Tami, thank you so much for your feedback! Alex will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

September 28, 2021

Dealership Rating
Employee Rating

On September 24th when I had my 30K service done on my Mercedes GLB 250, I was once again blown away on the quality of service. My service advisor Alex Clothier put me in a 2021 Mercedes GLC with all the More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Sroka

Sep 28, 2021

Mercedes-Benz of Annapolis responded

Hi Tony, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 22, 2021

Dealership Rating
Employee Rating

This was our first time visiting this service center. Alex was our service advisor and he was truly amazing! Alex went above and beyond to address all of our concerns and ensure our car was safe and in More

by Shannon T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

Mercedes-Benz of Annapolis responded

Hi Shannon, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis - Service Center so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Sep 23, 2021

Mercedes-Benz of Annapolis responded

Hi Shannon, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 16, 2021

Dealership Rating
Employee Rating

I have been working with and relying on Alex for 6 years. Alex consistently provides outstanding customer service. He's thorough, honest, and helps find the best way to support his customers. More

by Craig Washington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2021

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about the services you received and thank you again for choosing Mercedes-Benz of Annapolis!

Sep 17, 2021

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 09, 2021

Dealership Rating
Employee Rating

Alex my service advisor has been a delightful, courteous, respectful and professional person to work with. He is the reason I continue to go to MB Annapolis . Excellent person . Highly recommend. Thank You More

by Natasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2021

Mercedes-Benz of Annapolis responded

Hi Natasha, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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