Alex Clothier | Page 15

Top notch service from start to finish, every time. Alex Clothier is personable and ensures my service experience is flawless. He pays attention to every detail to ensure complete satisfaction. Clothier is personable and ensures my service experience is flawless. He pays attention to every detail to ensure complete satisfaction. More

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Alex is one of the best professionals I’ve ever met. He takes the time to get to know our needs, which is expected… but what is above and beyond is, (just to name a few examples in one visit),1) he got us takes the time to get to know our needs, which is expected… but what is above and beyond is, (just to name a few examples in one visit),1) he got us in on short notice so we could take our vacation; 2) he ensured it was done the next day; 3) he asked about our family; 4) he personally wiped down the interior on a rainy day. THANK YOU, Alex!! More

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THANKFUL FOR MERCEDES-BENZ OF ANNAPOLISKeith Hoxter is THANKFUL FOR MERCEDES-BENZ OF ANNAPOLIS Keith Hoxter is the Head Mechanic at Mercedes-Benz of Annapolis. There is no substitute for experience. Mr. H THANKFUL FOR MERCEDES-BENZ OF ANNAPOLIS Keith Hoxter is the Head Mechanic at Mercedes-Benz of Annapolis. There is no substitute for experience. Mr. Hoxter has saved me money time and time again being able to diagnose a problem accurately and avoid costly repairs. More

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Alex took care of my service needs and went the extra mile to ensure my utmost Satisfaction. Outstanding customer support. mile to ensure my utmost Satisfaction. Outstanding customer support. More

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I AM SO HAPPY! Alex Clothier (Service Advisor) is awesome! Thanks you Mercedes-Benz of Annapolis for great customer service. awesome! Thanks you Mercedes-Benz of Annapolis for great customer service. More

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Alex is a terrific Service Advisor. He knows the business and takes the time to know his customers. He trusts his mechanics and shares their value to him and to us. Working with Alex relieves stress of havin and takes the time to know his customers. He trusts his mechanics and shares their value to him and to us. Working with Alex relieves stress of having your vehicle serviced. GO TEAM ALEX! More

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On September 24th when I had my 30K service done on my Mercedes GLB 250, I was once again blown away on the quality of service. My service advisor Alex Clothier put me in a 2021 Mercedes GLC with all the Mercedes GLB 250, I was once again blown away on the quality of service. My service advisor Alex Clothier put me in a 2021 Mercedes GLC with all the bells and whistles and I was able to drive home and go to sleep after working the midnight shift. I was so impressed that I posted the vehicle and the great service experience on my Facebook page and I mentioned Alex by name. I also want to mention Sara Sroka and give her 5 stars because she put in the request for me to get the loaner 2 weeks prior to my visit, Thank you once again Mercedes of Annapolis! More

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This was our first time visiting this service center. Alex was our service advisor and he was truly amazing! Alex went above and beyond to address all of our concerns and ensure our car was safe and in Alex was our service advisor and he was truly amazing! Alex went above and beyond to address all of our concerns and ensure our car was safe and in great working order. We will absolutely use Mercedes-Benz of Annapolis for all our future service needs, and look forward to working with Alex again! More

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I have been working with and relying on Alex for 6 years. Alex consistently provides outstanding customer service. He's thorough, honest, and helps find the best way to support his customers. Alex consistently provides outstanding customer service. He's thorough, honest, and helps find the best way to support his customers. More

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Alex my service advisor has been a delightful, courteous, respectful and professional person to work with. He is the reason I continue to go to MB Annapolis . Excellent person . Highly recommend. Thank You respectful and professional person to work with. He is the reason I continue to go to MB Annapolis . Excellent person . Highly recommend. Thank You Alex . More

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