Good maintenance service on the Yukon, however we
requested the car to be washed due to our leaving to go out of town, and we did not have time to clean it. Unfortunately, the requested service was n
requested the car to be washed due to our leaving to go out of town, and we did not have time to clean it. Unfortunately, the requested service was not provided - not sure why - and no one mentioned at pick up that it was not done.
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by KFLOYD1
Verified Customer
Verified Customer
Sep 03, 2026 -
Sullivan Buick GMC responded
Thank you for your feedback regarding your recent service experience with your GMC Yukon at Sullivan Buick GMC. We're glad to hear that you were satisfied with the maintenance service. However, we understand your disappointment regarding the car wash not being completed, and we appreciate you bringing this to our attention.
We strive to provide comprehensive service, and it's important to us that all requests are fulfilled. Please feel free to reach out to us directly so that we can address this matter and ensure a better experience for you in the future. Looking forward to assisting you again!
Sincerely, The Sullivan Buick GMC Team
Brittany got me in on short notice and completed the
service in a timely manner and everything was fine.
service in a timely manner and everything was fine.
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by jclemmermen
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2026 -
Sullivan Buick GMC responded
Thank you for your positive feedback! We’re glad to hear that Brittany was able to assist you on short notice and that your service experience was smooth and timely. We appreciate your support and look forward to seeing you again at Sullivan Buick GMC!
Sincerely, The Sullivan Buick GMC Team
The customer service team was great and the technician
was very helpful didn’t like the new system to see when things were complete on my phone
was very helpful didn’t like the new system to see when things were complete on my phone
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by rickthepestman
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2026 -
Sullivan Buick GMC responded
Thank you for your feedback, Rick! We’re glad to hear that you had a positive experience with our customer service team and found our technician helpful. Your input regarding the new system is appreciated, as improving the customer experience is always a priority. If you have any more thoughts or suggestions, feel free to reach out to us at Sullivan Buick GMC. We look forward to assisting you again!
Sincerely, The Sullivan Buick GMC Team
Service Department is outstanding.
The person that helped me was very professional and knowledgeable plus keep me informed. Hope I have that same person for all the services I might ne
The person that helped me was very professional and knowledgeable plus keep me informed. Hope I have that same person for all the services I might need.
Don Martin
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by DON@DSMARTIN.COM
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review, Don! We’re thrilled to hear that our service department met your expectations and that our team member provided you with professional and knowledgeable assistance. We look forward to serving you again at Sullivan Buick GMC for all your future service needs! Your satisfaction is our priority.
Sincerely,
The Sullivan Buick GMC Team
I had a great experience with the service team during my
oil change and tire rotation. The Alex Deno was friendly, professional, and efficient, and made the entire process easy and stress-free. My car was s
oil change and tire rotation. The Alex Deno was friendly, professional, and efficient, and made the entire process easy and stress-free. My car was serviced promptly, and everything was handled with care. I appreciate the excellent customer service and attention to detail. I would definitely recommend this technician and will be returning for future service.
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by fischettijw
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Sullivan Buick GMC responded
Thank you for your review! We’re thrilled to hear you had a great experience with our service team during your oil change and tire rotation at Sullivan Buick GMC. It’s always our goal to provide friendly and efficient service, and we’re glad Alex made the process easy and stress-free for you. Your recommendation is appreciated, and we look forward to seeing you again for your future service needs!
Sincerely, The Sullivan Buick GMC Team
the people are always so nice to me.
very clean. they make scheduling easy. waiting area is pleasant. I have worked with both Alejandro Deno and Jay Inman. They are both an asset to y
very clean. they make scheduling easy. waiting area is pleasant. I have worked with both Alejandro Deno and Jay Inman. They are both an asset to your team. They make sure to review my car history to see if there is anything else that needs to be done. When they make a recommendation, I don't feel like they are just trying to sell me on something.
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by jmcintyre64
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you have had such positive experiences with our team at Sullivan Buick GMC, especially with Alejandro and Jay. It’s great to know that you appreciate their thoroughness and genuine approach to service. Our team strives to maintain a clean and pleasant environment for our customers, and your feedback truly motivates us. Looking forward to seeing you again soon!
Sincerely, The Sullivan Buick GMC Team
This time was only the second time I used your dealership
for service and I was pleased both times I was especially pleased with Alejandro keeping my inform when I called
for service and I was pleased both times I was especially pleased with Alejandro keeping my inform when I called
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by HEARTBEAT1967
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Sullivan Buick GMC, and that Alejandro was able to keep you informed during your service. We appreciate your continued trust in us and look forward to serving you again in the future!
Sincerely, The Sullivan Buick GMC Team
Great service every time.
Every one is very friendly and willing to help. Will be back
Every one is very friendly and willing to help. Will be back
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by JAY5THJY
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2026 -
Sullivan Buick GMC responded
Thank you for your review, Jay! We truly appreciate your kind words about the friendly service at Sullivan Buick GMC. It is wonderful to hear that you had a great experience and we look forward to seeing you again soon!
Sincerely, The Sullivan Buick GMC Team
Alex was very helpful and was able to get my truck fixed.
I will definitely come bavk
I will definitely come bavk
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by CHANTELANGLIN
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2026 -
Sullivan Buick GMC responded
Thank you for your review! We’re glad Alex was able to assist you in getting your truck fixed at Sullivan Buick GMC. We appreciate your kind words and look forward to welcoming you back soon.
Sincerely, The Sullivan Buick GMC Team
The service department and manager were the BEST ever!
Efficient and polite with great communication.
Efficient and polite with great communication.
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by TBRADEN2
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2026 -
Sullivan Buick GMC responded
Thank you for your review! We greatly appreciate your kind words about our service department and management at Sullivan Buick GMC. It’s great to hear you experienced efficient service and great communication. We look forward to assisting you again in the future!
Sincerely, The Sullivan Buick GMC Team