Alex Deno
Alex Deno at Sullivan Buick GMC

Alex Deno | Page 2

Service Advisor

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

4.6
34 Reviews
4.6

34 Reviews

Write a Review

Dealership Experience

2 yrs, 9 mos

Industry Experience

27 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

34 Reviews of Alex Deno

August 27, 2026

Dealership Rating
Employee Rating

I had a great experience with the service team during my oil change and tire rotation. The Alex Deno was friendly, professional, and efficient, and made the entire process easy and stress-free. My car was s More

by fischettijw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Sullivan Buick GMC responded

Thank you for your review! We’re thrilled to hear you had a great experience with our service team during your oil change and tire rotation at Sullivan Buick GMC. It’s always our goal to provide friendly and efficient service, and we’re glad Alex made the process easy and stress-free for you. Your recommendation is appreciated, and we look forward to seeing you again for your future service needs! Sincerely, The Sullivan Buick GMC Team

August 26, 2026

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Employee Rating

the people are always so nice to me. very clean. they make scheduling easy. waiting area is pleasant. I have worked with both Alejandro Deno and Jay Inman. They are both an asset to y More

by jmcintyre64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Inman

Aug 26, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you have had such positive experiences with our team at Sullivan Buick GMC, especially with Alejandro and Jay. It’s great to know that you appreciate their thoroughness and genuine approach to service. Our team strives to maintain a clean and pleasant environment for our customers, and your feedback truly motivates us. Looking forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

August 24, 2026

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This time was only the second time I used your dealership for service and I was pleased both times I was especially pleased with Alejandro keeping my inform when I called More

by HEARTBEAT1967
Service Price Transparency
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Recommend Dealer
Yes
Aug 24, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Sullivan Buick GMC, and that Alejandro was able to keep you informed during your service. We appreciate your continued trust in us and look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

August 16, 2026

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Great service every time. Every one is very friendly and willing to help. Will be back More

by JAY5THJY
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Recommend Dealer
Yes
Aug 16, 2026

Sullivan Buick GMC responded

Thank you for your review, Jay! We truly appreciate your kind words about the friendly service at Sullivan Buick GMC. It is wonderful to hear that you had a great experience and we look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

August 09, 2026

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Alex was very helpful and was able to get my truck fixed. I will definitely come bavk More

by CHANTELANGLIN
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Recommend Dealer
Yes
Aug 10, 2026

Sullivan Buick GMC responded

Thank you for your review! We’re glad Alex was able to assist you in getting your truck fixed at Sullivan Buick GMC. We appreciate your kind words and look forward to welcoming you back soon. Sincerely, The Sullivan Buick GMC Team

August 03, 2026

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The service department and manager were the BEST ever! Efficient and polite with great communication. More

by TBRADEN2
Service Price Transparency
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Recommend Dealer
Yes
Aug 03, 2026

Sullivan Buick GMC responded

Thank you for your review! We greatly appreciate your kind words about our service department and management at Sullivan Buick GMC. It’s great to hear you experienced efficient service and great communication. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

August 03, 2026

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WHAT DID YOU DO TO MY NEW CAR? ??? THE WHOLE FRONT END US TORN AOART??? More

by arubadot
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Recommend Dealer
No
Aug 03, 2026

Sullivan Buick GMC responded

Ms. Lubich, thank you for your review. We appreciate your patience with the process and want to assure you we are working diligently to get your vehicle back to you. To clarify, the front bumper is required to be removed in order to replace the headlamp. When we took it off we noticed it had some paint issues, which is why we sent it to the body shop to be touched up. Our team has worked hard to keep you in the loop as the repair progresses, but if you have specific feedback about the process, please feel free to reach out to us directly. Thank you again for your trust and your patience. Sincerely, The Sullivan Buick GMC Team

July 22, 2026

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Sullivan team includeing service and sales take great care of my Family and friends. . Thank you to the Sullivan group More

by protrk
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Ellis, Camryen Mingee, Brittany Gioielli, Jay Inman , Steven the sales rep great guy

Jul 23, 2026

Sullivan Buick GMC responded

Thank you for your kind words! We appreciate you taking the time to share your experience with us. It's wonderful to hear that our team is taking great care of your family and friends. We look forward to serving you all again in the future! Sincerely, The Sullivan Buick GMC Team

July 20, 2026

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Alex was helpful and the service was great! My car was ready as promised and the waiting area was comfortable. More

by ADBOHR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jay Tracey

Jul 20, 2026

Sullivan Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that Alex provided you with helpful service and that you found our waiting area comfortable. It’s great to know your car was ready as promised. We appreciate your feedback and look forward to seeing you again at Sullivan Buick GMC. Sincerely, The Sullivan Buick GMC Team

July 12, 2026

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Employee Rating

Sullivan Buick GMC had the difficult job is figuring out the electrical issue with my car. Alex Deno did a good job keeping me informed of the work performed. A vehicle rental was offered to me. The issu More

by Bill Mck
Service Price Transparency
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Recommend Dealer
Yes
Jul 13, 2026

Sullivan Buick GMC responded

Thank you for sharing your experience with us, Bill! We’re glad to hear that Alex kept you informed throughout the process. We appreciate your understanding regarding the backorder situation and are happy that we could resolve the electrical issue for you. Your satisfaction is important to us, and we look forward to assisting you again at Sullivan Buick GMC. Safe travels! Sincerely, The Sullivan Buick GMC Team

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