Alex Espinoza | Page 3

Poor experience. Lack of communication with customers, no customer service. Vehicle continues to experience the same initial issue. Lack of communication with customers, no customer service. Vehicle continues to experience the same initial issue. More

by barrow.martha Verified Customer Verified Customer

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Absolutely horrible experience. Purchased as new car with a ton of issues and the dealership did not care about anything after they made the sale. Nightmare of an experience and I w Purchased as new car with a ton of issues and the dealership did not care about anything after they made the sale. Nightmare of an experience and I will never return, not only to that dealer, but to any Jeep, Dodge, or Ram product. More

by jvela007 Verified Customer Verified Customer

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Even though we agreed that I didn't have to pay for an additional add-on, it showed up on my agreement. After I complained, they took it off. I felt there was a deception there. additional add-on, it showed up on my agreement. After I complained, they took it off. I felt there was a deception there. More

by cshap Verified Customer Verified Customer

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I inquired about a vehicle online, got a quick and friendly response from Robert. When i showed up, Ryan helped me test drive the vehicle and answered all my questions. He was knowledgeable, friendly friendly response from Robert. When i showed up, Ryan helped me test drive the vehicle and answered all my questions. He was knowledgeable, friendly and not pushy. Alex helped finalize the transaction and the whole experience was pretty quick and painless. Thank you! More

by tevangelou Verified Customer Verified Customer

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Zara was my salesman and she was very helpful and polite I would rate her 5 out of 5 I would rate her 5 out of 5 More

by mgrossman62 Verified Customer Verified Customer

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Staff was friendly and th process of returning the car back to Jeep was quick and simple back to Jeep was quick and simple More

by mel.defaria Verified Customer Verified Customer

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This car buying experience from the entire staff was above my expectations in terms of respectfulness, communication, and assistance with getting me insured. Ryan is an outstanding sales person, very k above my expectations in terms of respectfulness, communication, and assistance with getting me insured. Ryan is an outstanding sales person, very knowledgeable and trustworthy- made me feel incredibly comfortable through the entire process and went the extra mile to make sure I got an insurance plan for a good rate and super patient with me in purchasing my first car in 20 years. Answered all of my many many questions with high level of competency. I would buy all of my cars in the future from Ryan if possible! More

by mtberg1 Verified Customer Verified Customer

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Buena esperiensa buen trato muy amables me gusto como nos trataron y sobre todo la ayuda que nos dieron para poder agarrar el carro muchas gracias trataron y sobre todo la ayuda que nos dieron para poder agarrar el carro muchas gracias More

by mcisneros1966 Verified Customer Verified Customer

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I don't buy vehicles from dealerships normally, and although everyone there was polite, professional and cordial, I feel the sales staff was a little more than deceptive in informing us of the "actual although everyone there was polite, professional and cordial, I feel the sales staff was a little more than deceptive in informing us of the "actual deal". It wasn't until after the sale and I got home and had a chance to actually read the contract that I discovered many items that were never discussed with us that eventually impacted the total price. Today, two days post sale, I've discovered the left headlight is misaligned and unfortunately is unable to be corrected. If the sales staff is so deceptive, I suspect so is the repair staff, I'm very apprehensive of bringing my vehicle to your dealership to seek any maintenance or repairs. More

by desertdude66 Verified Customer Verified Customer

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Professional, attentive, courteous, however the pricing was somewhat deceptive. It appears to be a common practice was somewhat deceptive. It appears to be a common practice More

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