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Alex Heinzl
16 Reviews
16 Reviews
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16 Reviews of Alex Heinzl
September 14, 2026
Logan is the reason I bring my CX-9 here. Super honest, explains everything clearly, and only recommends what actually needs to get done - no upselling. Service was fast, my CX-9 runs perfect Super honest, explains everything clearly, and only recommends what actually needs to get done - no upselling. Service was fast, my CX-9 runs perfect, and he kept me updated the whole time. Best service advisor I've worked with. Ask for Logan! More
by Daniel
Verified CustomerOther Employees Tagged: Logan Demel, Sabastian Nava, Tina Nikolov, Andrew Chmiola, Daniel Bucio
September 14, 2026
Bigger professional and very helpful. Im switch the service to Bigger Mazda. Hopefully buying my next cat from there Im switch the service to Bigger Mazda. Hopefully buying my next cat from there More
by emarwan03
Other Employees Tagged: Tina Nikolov
September 05, 2026
Scheduling was simple. Service advisor was very pleasant & professional. Service tech’s video inspection was thorough and well explained. I gave 4 stars as I feel the oil c Service advisor was very pleasant & professional. Service tech’s video inspection was thorough and well explained. I gave 4 stars as I feel the oil change and rotation is very expensive. More
by chas.macdonald
August 27, 2026
Alex and Tina are great. They listen, are knowledgeable, and make sure you understand everything related to your visit. Thank you! They listen, are knowledgeable, and make sure you understand everything related to your visit. Thank you! More
by joeamedeo
Other Employees Tagged: Tina Nikolov
August 19, 2026
I like the customer service, and the facilities are very comfortable; they have almost everything you need to wait comfortably while the service on the car is being completed. comfortable; they have almost everything you need to wait comfortably while the service on the car is being completed. More
by PBLCESAR15
August 19, 2026
Wrong video provided, once the right video was provided after my 3rd callback, the first 35 secs of video was garbled and I couldn’t understand the tech. Not sure if the tech is speaking to quickly or is after my 3rd callback, the first 35 secs of video was garbled and I couldn’t understand the tech. Not sure if the tech is speaking to quickly or is mic quality issue but the video was not helpful and I ended up having to call back a fourth time to request a printout of the diagnostic paperwork to be provided to me via email. Had a printout of the diagnostic been provided to me from the very beginning before I left the dealership, that would’ve helped and saved everyone time eliminating the need for the callbacks for further assistance. More
by crazyugo
Other Employees Tagged: Ella Felz
August 08, 2026
The video presentation was difficult to follow. so it was of little value. It would also be nice if vehicle cleanup would include the internal areas of the vehicle. so it was of little value. It would also be nice if vehicle cleanup would include the internal areas of the vehicle. More
by akkalscheur
July 02, 2026
I had a 7am appt and walk in the doors at 656 and was given attitude and told they do not open at 7. If you do not want customers arriving right when you open I would suggest not allowing appts the same given attitude and told they do not open at 7. If you do not want customers arriving right when you open I would suggest not allowing appts the same time More
by sabrina.sebastian89
