Alex Iniguez | Page 31

Great Experience! Wow! I have never had a better experience buying a car than I did at Manly today. I saw the car I thought I wanted online yesterday and contacted the Wow! I have never had a better experience buying a car than I did at Manly today. I saw the car I thought I wanted online yesterday and contacted the dealership. Alex responded immediately. Because I was coming from two hours away he helped me get them the information they needed ahead of time so we could expedite the process once I got there. Alex (internet sales) was fantastic in this regard and in helping ensure we had the information we needed about the car - even though it was very late in the day. When we got to the dealership this morning Alex was waiting and was very knowledgeable about the car. We also worked with Luis and Kevin in getting the final numbers put together and making payment. They were all wonderful. No obnoxious pressure for things we didn't want, no games. Very easy to work with. I purchased the car (great price) and love it. Completely worth the drive. I highly recommend Manly and would drive two hours again to purchase a vehicle from them. Thanks to all at Manly for such a great car buying experience. More

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Awesome Service We bought 3 cars from Manly Honda, they offered us a great deal and fast, friendly service. I will definitely recommend them to anyone looking to get We bought 3 cars from Manly Honda, they offered us a great deal and fast, friendly service. I will definitely recommend them to anyone looking to get a great car and a great deal . More

by GUSTO2000.JG Verified Customer Verified Customer

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Welcoming, knowledgeable and practical folks work here :) I really appreciated the friendly and accommodating service. They answered all my questions and I never felt rushed. I’m so happy with my purchase! An I really appreciated the friendly and accommodating service. They answered all my questions and I never felt rushed. I’m so happy with my purchase! And when I still owned my fit, I had excellent and prompt service! More

by CHANTAL.KOVASH Verified Customer Verified Customer

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Manly Honda / Alex I I have 20 years in customer services. I am a work place success consultant. this means I am hired by companies to come in and evaluate their perform I have 20 years in customer services. I am a work place success consultant. this means I am hired by companies to come in and evaluate their performance as it applies to customer care and other areas. Manly Honda doesn't need me at all. From the moment I recieved an email back on an inquiry about inventory I found online, I never felt like they even cared if they were the one's that sold me a car, they only cared that I wound up in the right car for me. I am a cash customer, so I can't speak to what it's like to deal with their financing department... however I have nothing but nice things to say about their sales department. I suffer from a variety of social anxiety issues. if I don't have to leave the house, I don't; and I'm quite happy to go weeks or even a month(s) without seeing another human being. additionally I am on the autism spectrum. I am very easily thrown off my rhythm. and if I hit any sort of snag I can't immediately recover from, I have anything from uncontrollable bouts of stuttering to simply having to stand up and walk out of a place without so much as an apology or explanation as to why I'm leaving. if you rub me wrong EVERYONE will hear about it. so likewise if I have an experience ranging anywhere between uneventful all the way up to [wait for it] positive or pleasant I don't hesitate to tell anyone who will listen to those stories as well. this is 2019. there's no such thing as pissing off one customer. there never has been, but at this particular point in history, no one has a reach of 15 people, anymore. we're all on social media and it's very hard to find anyone with a potential audience of less than 10's 1000's. manly knows this. they are keenly aware that they are "their reputation". and so they are very careful to do nothing which might put that reputation at risk. it's a good one and frankly- it's earned. I take a certain amount of patience to interact with. I am on my own frequency and will never be the one to step out of their comfort zone to improve an interaction. to compensate for that, I am very clear from the get go as to where my rough edges are and which things may likely rip a sack of weird wide open causing it to spill all over any experience. that's my part, my responsibility. it still takes a special kind of personality to be able to take that information and put it to good use. Alex I. is possibly the most patient zen guy I've ever met. and it is because of him that an experience which is likely to be horrific for ANYBODY... aaaaand just begs to be even worse for someone with social anxiety and depression and stress blah blah blah, was - relatively painless. Alex is a great guy and really just a pleasure to work with. More

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Great service I had not intention to buy a car at the time we went to Honda because we wanted the best price possible and Alex make that happen. I was Pre Aprove wi I had not intention to buy a car at the time we went to Honda because we wanted the best price possible and Alex make that happen. I was Pre Aprove with a credit union and he suggested Honda finance . That was perfect because that put us on a lower rate and easy to get the car we wanted. More

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Excellent service and friendly people. Javier and Alex quickly found the car I wanted, and although I decided I didn't like the color, they didn't hesitate to find me a different car. I us Javier and Alex quickly found the car I wanted, and although I decided I didn't like the color, they didn't hesitate to find me a different car. I used Costco pricing and they were willing to negotiate fairly on trade-in value for my previous car. Everyone I dealt with there was always friendly and professional. More

by SUZBRIA9 Verified Customer Verified Customer

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Unparalleled Service! After visiting Kastner Honda in Napa, Ca, I was disappointed with their service and the amount my Honda vehicle was appraised for. I was contacted by After visiting Kastner Honda in Napa, Ca, I was disappointed with their service and the amount my Honda vehicle was appraised for. I was contacted by Alex who was so professional and very efficient in contacting me frequently without being overbearing. I'm so happy I decided to make the trip over to Manly and met with Ben who appraised my vehicle. Everyone in the office was so friendly and helpful and made sure I was able to get the exact vehicle I wanted! All associated worked very diligently in serving me and making my buying process seamless! Ben and Beejan were so personable and I wish I could buy a car from those two once a week because it was such a fun and comfortable experience. The service was fast, reliable and fantastic. Thank you so much! More

by CEARA.CATES Verified Customer Verified Customer

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Great experience This dealership was easy and professional to work with. Everyone we encountered made it a very pleasant experience in buying my new car. Thank you so This dealership was easy and professional to work with. Everyone we encountered made it a very pleasant experience in buying my new car. Thank you so much. More

by CATHY.CUTLER@COMCAST.NET Verified Customer Verified Customer

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Ask for Alex in Sales and Sean in financing! My husband and I just purchased a new CR-V. We couldn’t be happier. Our experience with Alex and Sean was awesome. If you’re looking for a great sales My husband and I just purchased a new CR-V. We couldn’t be happier. Our experience with Alex and Sean was awesome. If you’re looking for a great salesman with vast knowledge, Alex is your guy. If you’re looking to find a super customer service orientated, fast but thorough finance guy, Sean is it! We’ll be back for another vehicle soon and wouldn’t see anyone else. More

by MELISSA_JIMENEZ3415 Verified Customer Verified Customer

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Awesome experience! This dealership gave me a very aggressive quote online, a very fair price for my trade in, and an overall easy and pleasant experience the day of purc This dealership gave me a very aggressive quote online, a very fair price for my trade in, and an overall easy and pleasant experience the day of purchase. Would highly recommend! More

by AMYMARIEWEHR Verified Customer Verified Customer

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