Alex Iniguez | Page 31

Our first Honda lease! We were happy to have a very straightforward and efficient experience leasing our new Honda Odyssey. Kevin Landman in finance was particularly informa We were happy to have a very straightforward and efficient experience leasing our new Honda Odyssey. Kevin Landman in finance was particularly informative and helpful. More

by JMENNIES Verified Customer Verified Customer

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Great service, willing to match other dealership discount. I was looking a Honda Clarity 2019. My friend bought one in the Bay area and paid $8500 less at the MSRP. I email Manly Honda to see they will match t I was looking a Honda Clarity 2019. My friend bought one in the Bay area and paid $8500 less at the MSRP. I email Manly Honda to see they will match the discount. Alex Iniguez responded, and said he will match the price for me no question asked. I think that was a very good way to satisfy and get more customers. More

by TOANLHUA Verified Customer Verified Customer

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Very happy with Manley Manley had a used car I wanted, but I live 200 miles from Santa Rosa. They kindly held the car for me until I could get there to purchase it. All th Manley had a used car I wanted, but I live 200 miles from Santa Rosa. They kindly held the car for me until I could get there to purchase it. All their people are very professional and understanding. I would definitely recommend Manley! More

by DONROSE40 Verified Customer Verified Customer

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ThankYou!! Tom started the whole process and saw Us thru to the end. I’m so glad he answered the phone. Car buying is not easy; he made the whole experience hone Tom started the whole process and saw Us thru to the end. I’m so glad he answered the phone. Car buying is not easy; he made the whole experience honest & pleasant. Alex & Cory definitely added to this great experience. Thank you! More

by SANDRAJUAREZ.E Verified Customer Verified Customer

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Purchased a new Honda Pilot Everyone was helpful and friendly. There was no pressure, like other dealerships. We got just what we wanted in a timely manner. I would reccomend bo Everyone was helpful and friendly. There was no pressure, like other dealerships. We got just what we wanted in a timely manner. I would reccomend both the dealership and both salesmen, Scott Longaker and Alex Iniguez.. More

by KWEATHERBY Verified Customer Verified Customer

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Amazing Thanks to Alex and Cory for making so easy to buy a car. I would definitely recommend Manly Honda For their excellent service. Made my dream come t Thanks to Alex and Cory for making so easy to buy a car. I would definitely recommend Manly Honda For their excellent service. Made my dream come true of owning a Brand New Car. THANK YOU. More

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Great Experience! Wow! I have never had a better experience buying a car than I did at Manly today. I saw the car I thought I wanted online yesterday and contacted the Wow! I have never had a better experience buying a car than I did at Manly today. I saw the car I thought I wanted online yesterday and contacted the dealership. Alex responded immediately. Because I was coming from two hours away he helped me get them the information they needed ahead of time so we could expedite the process once I got there. Alex (internet sales) was fantastic in this regard and in helping ensure we had the information we needed about the car - even though it was very late in the day. When we got to the dealership this morning Alex was waiting and was very knowledgeable about the car. We also worked with Luis and Kevin in getting the final numbers put together and making payment. They were all wonderful. No obnoxious pressure for things we didn't want, no games. Very easy to work with. I purchased the car (great price) and love it. Completely worth the drive. I highly recommend Manly and would drive two hours again to purchase a vehicle from them. Thanks to all at Manly for such a great car buying experience. More

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Awesome Service We bought 3 cars from Manly Honda, they offered us a great deal and fast, friendly service. I will definitely recommend them to anyone looking to get We bought 3 cars from Manly Honda, they offered us a great deal and fast, friendly service. I will definitely recommend them to anyone looking to get a great car and a great deal . More

by GUSTO2000.JG Verified Customer Verified Customer

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Welcoming, knowledgeable and practical folks work here :) I really appreciated the friendly and accommodating service. They answered all my questions and I never felt rushed. I’m so happy with my purchase! An I really appreciated the friendly and accommodating service. They answered all my questions and I never felt rushed. I’m so happy with my purchase! And when I still owned my fit, I had excellent and prompt service! More

by CHANTAL.KOVASH Verified Customer Verified Customer

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Manly Honda / Alex I I have 20 years in customer services. I am a work place success consultant. this means I am hired by companies to come in and evaluate their perform I have 20 years in customer services. I am a work place success consultant. this means I am hired by companies to come in and evaluate their performance as it applies to customer care and other areas. Manly Honda doesn't need me at all. From the moment I recieved an email back on an inquiry about inventory I found online, I never felt like they even cared if they were the one's that sold me a car, they only cared that I wound up in the right car for me. I am a cash customer, so I can't speak to what it's like to deal with their financing department... however I have nothing but nice things to say about their sales department. I suffer from a variety of social anxiety issues. if I don't have to leave the house, I don't; and I'm quite happy to go weeks or even a month(s) without seeing another human being. additionally I am on the autism spectrum. I am very easily thrown off my rhythm. and if I hit any sort of snag I can't immediately recover from, I have anything from uncontrollable bouts of stuttering to simply having to stand up and walk out of a place without so much as an apology or explanation as to why I'm leaving. if you rub me wrong EVERYONE will hear about it. so likewise if I have an experience ranging anywhere between uneventful all the way up to [wait for it] positive or pleasant I don't hesitate to tell anyone who will listen to those stories as well. this is 2019. there's no such thing as pissing off one customer. there never has been, but at this particular point in history, no one has a reach of 15 people, anymore. we're all on social media and it's very hard to find anyone with a potential audience of less than 10's 1000's. manly knows this. they are keenly aware that they are "their reputation". and so they are very careful to do nothing which might put that reputation at risk. it's a good one and frankly- it's earned. I take a certain amount of patience to interact with. I am on my own frequency and will never be the one to step out of their comfort zone to improve an interaction. to compensate for that, I am very clear from the get go as to where my rough edges are and which things may likely rip a sack of weird wide open causing it to spill all over any experience. that's my part, my responsibility. it still takes a special kind of personality to be able to take that information and put it to good use. Alex I. is possibly the most patient zen guy I've ever met. and it is because of him that an experience which is likely to be horrific for ANYBODY... aaaaand just begs to be even worse for someone with social anxiety and depression and stress blah blah blah, was - relatively painless. Alex is a great guy and really just a pleasure to work with. More

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